Collections Advisor (Credit Control)

Posted 9 hours 40 minutes ago by HAYS

£25,000 - £27,000 Annual
Permanent
Not Specified
Other
Surrey, Redhill, United Kingdom, RH1 1
Job Description
One of our clients is looking for a Collections Advisor to join their team in Redhill.

Your new company
One of our clients in Redhill is looking for a collection advisor to join the team.

Your new role

  • To work within the Collections Department and be provided with their own portfolio of accounts for which they are responsible.
  • Managing customer accounts to ensure arrears management complies with policies and procedures.
  • Achieve targets and prepare monthly reports.
  • Handle queries, resolve disputes, and negotiate settlements.
  • Support the team, work autonomously, and ensure high performance.

  • What you'll need to succeed
    • Previous Credit Control/Collections or Customer Service experience.
    • Proficient in Microsoft functions, especially Excel
    • Conflict Management & Negotiation skills

    What you'll get in return
    In return, you will be offered healthcare, a competitive pension and salary, hybrid working and flexible hours when required.

    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #