Cloud Engineer II

Cloud Engineer II - Office Hybrid in Leopardstown, Dublin 18

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What You Will Do:

• Recognize, exemplify and adhere to ICON's values, centred on our commitment to People, Clients and Performance.
• As a member of staff, contribute to a culture of continuous improvement by simplifying processes, improving technical delivery, and adding measurable value to the business.
• Design, build, deploy and support secure, scalable and resilient cloud solutions across one or more major public cloud platforms, including Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP).
• Provide hands-on engineering expertise for the deployment of cloud infrastructure, services and application hosting patterns, with a strong focus on automation, repeatability and operational reliability.
• Develop and maintain Infrastructure as Code using tools such as Terraform, Bicep, ARM templates, CloudFormation or equivalent technologies to ensure cloud environments are version-controlled, auditable and consistently deployed.
• Build, maintain and improve CI/CD pipelines to automate build, test, security validation and deployment processes for infrastructure and cloud-hosted applications, using tools such as Azure DevOps, GitHub Actions, GitLab CI, Jenkins or equivalent platforms.
• Deploy and operate containerised workloads and cloud-native services using technologies such as Docker, Kubernetes, AKS, EKS or GKE, where appropriate to the solution architecture.
• Implement cloud networking, identity, access management, secrets management, logging, monitoring and alerting in line with security, compliance and operational standards.
• Work closely with application, infrastructure, security and operations teams to translate business and technical requirements into well-architected cloud solutions.
• Advise product and application teams on appropriate cloud patterns, deployment approaches and platform services, supporting them to adopt scalable, secure and supportable solutions rather than simply executing infrastructure tasks.
• Contribute to a platform engineering approach by developing reusable templates, golden paths, self-service deployment patterns and standardised cloud services that enable application teams to deploy solutions consistently and efficiently.
• Troubleshoot and resolve technical issues across cloud platforms, deployment pipelines and production environments, ensuring timely restoration of service and continuous improvement of solution reliability.
• Support cloud migration, modernisation and platform engineering initiatives, including assessment of existing workloads, design of target-state architectures and execution of deployment plans.
• Continuously optimise cloud environments for performance, availability, security and cost, making practical recommendations based on usage patterns, monitoring data and platform best practice.
• Support FinOps and cost accountability practices, including effective tagging standards, budget visibility, cost governance, chargeback or showback models, and use of reserved capacity or savings plans where appropriate.
• Maintain high-quality technical documentation, runbooks, deployment guides and operational procedures for cloud services and solutions.
• Stay current with evolving cloud technologies, DevOps practices and industry best practice, and apply this knowledge to improve ICON's cloud capability.

Your Profile:

• Essential experience should include strong hands-on expertise in at least one of Azure, AWS or GCP, with practical experience deploying production cloud solutions.
• Experience across multiple cloud platforms is highly desirable and will be considered a strong advantage.
• The candidate must be familiar with modern CI/CD deployment practices and have practical experience working with source control, automated deployment pipelines and release processes.
• Strong scripting or automation skills, for example PowerShell, Bash, Python or similar, are required to support repeatable deployment and operational automation.
• Familiarity with cloud security principles, infrastructure governance, tagging, policy enforcement, monitoring and cost management is expected.
• Mentor junior team members and contribute to knowledge sharing across the cloud engineering and wider IT Operations teams.

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.