Clinical Services Manager - Outpatients

Clinical Services Manager - Outpatients

The Blackheath Hospital in London is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics.

This role is full time, 37.5 hours per week, permanent, with a salary up to £62,500 per year (depending on level of experience, training and qualification). The role holder will cover a flexible shift pattern.

Duties of this role include:

• Lead the nursing team to deliver evidence based, compassionate care that meets individual patient needs and supports community health.
• Act as a visible clinical leader and role model, working at least one clinical shift per week and providing expert advice and support to staff.
• Ensure nurses consistently identify, plan, implement and evaluate individualised patient care in line with professional standards and local policies.
• Support the safe and effective delivery of care by promoting best practice, safeguarding standards and multidisciplinary working.
• Oversee day to day running of clinical services to ensure safe staffing, appropriate skill mix and efficient patient flow.
• Manage staff rotas, annual leave and study leave to maintain effective coverage and compliance with labour management targets and nursing KPIs.
• Support the delivery of strategic and operational plans in collaboration with the senior leadership team.
• Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experience.

Applicants should meet the following criteria:

• Registered Nurse (Adult) with valid NMC registration.
• Proven leadership experience in a senior nursing or clinical management role.
• Strong understanding of clinical governance, patient safety and health policy frameworks.
• Demonstrated ability to lead teams, manage performance and coordinate services in a dynamic clinical setting.
• Excellent interpersonal, communication and problem solving skills.
• Sound knowledge of financial planning, budget management and resource optimisation.
• Ability to analyse data, respond to risks and support service transformation.
• Experience in private healthcare, acute hospitals or multispecialty settings.
• Working knowledge of electronic rostering systems and clinical documentation platforms.
• Experience in business development, clinical audits and peer review participation.

Salary & Benefits

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Management Bonus Scheme.
• Private Healthcare Scheme covering pre existing medical conditions.
• Friends & Family Hospital Discounts.
• Family Friendly policies including enhanced Maternity, Paternity & Adoption pay.
• Non contributory life insurance.
• Staff engagement hub with discounts, rewards and voluntary benefits.
• Resources, tools and services supporting wellbeing.
• Employee recognition programmes.
• Industry leading training and development opportunities.

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all colleagues. The company values self less, compassionate, committed, collaborative, brave, agile, tenacious and creative qualities.