Clinical Document Management Learning Manager

Job Title: Clinical Document Management Learning Manager

Location: London (The Westworks), England

The role is based in London, England. Novartis is unable to offer relocation support: please only apply if you are accessible.

Key Responsibilities

• Design and deliver effective learning and capability programs for TMF and CDGM services
• Partner cross-functionally to identify learning needs and implement tailored knowledge solutions
• Develop and manage metrics, dashboards, and key performance indicators to track learning effectiveness
• Collaborate with internal teams and external partners to align on CDGM learning and capability requirements
• Serve as subject matter expert on TMF learning processes, tools, and capability development practices
• Drive initiatives to improve TMF health and strengthen adoption of documentation standards
• Support audit and inspection readiness, including root cause analysis and corrective and preventive actions
• Partner with enterprise learning and knowledge groups to align with best practices and innovations
• Act as CDGM point of contact for projects, ensuring engagement and integration with business initiatives
• Create and manage knowledge management frameworks to support continuous learning and process improvement

Essential Requirements

• Bachelor's degree or equivalent with relevant industry experience
• Minimum five years in clinical research within pharmaceutical companies or contract research organizations
• Experience in clinical documentation, records management, or information management practices
• Proven ability to plan and execute cross functional projects successfully
• Strong communication, influencing, and presentation skills across all organizational levels
• Demonstrated ability to collaborate across global, cross cultural, and multidisciplinary teams

Benefits & Rewards

Expected Annual Base Salary Range: 49,140 to 91,260 GBP. Base salary is determined based on gender neutral objectives such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and will be reviewed periodically upon joining Novartis.

In addition to your base salary, you may be eligible for a performance based bonus depending on certain performance parameters.

We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, including insurance plans, retirement plans, wellbeing resources and global recognition programs.

Flexible and hybrid working options are available where possible, and a minimum of 14 weeks paid parental leave is provided.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.