Clinical Director -

Old Naas Road, Dublin, Dublin City, County Dublin, Ireland

Overview

Role Title: Interim Clinical Director of services

Location: Naas Road, Dublin 12

Duration: 1-year Fixed term contract

Vhi Health & Wellbeing DAC currently has an Interim Clinical Director of services post. In this role, you will be providing national clinical leadership regarding the strategic direction, design, delivery and performance management for services across Vhi Health & Wellbeing (H&W), aligned to the overall H&W strategy and vision.

About us

Our purpose at Vhi is to help our customers and patients live longer, stronger and healthier lives. A big part of delivering this purpose is to create a workplace culture where all colleagues feel connected, informed and motivated to do their best work. At Vhi, we have a set of shared values that drive the kind of behaviour we want and that will support colleagues to grow, develop and play a key part in our success.

Leading the way in private healthcare, we now offer an extensive range of healthcare services, including: urgent care, planned care, primary care, health screening, women's health, digital health, out of hours emergency dental care, and nurseline 24/7. The efficient running of these services is made possible by our teams of highly skilled healthcare professionals.

What we offer

In addition to offering a competitive basic salary, the offer comes with the following benefits:

• Bonus: up to 20%
• Company allowances
• Health Insurance: Comprehensive healthcare cover for yourself and your family
• Pension: Up to 10% employer contribution
• Income Continuance: 3 months full pay and half pay from thereafter up to 6 months
• Other Benefits: Life Assurance
• Medical indemnity: paid for by Vhi
• Medical subscriptions: paid for by Vhi

In addition, Vhi offers a range of services and programs designed to support your physical, mental, and emotional health. Services include the Vhi 360 health centre with lifestyle and complementary therapies, an Employee Assistance Programme (EAP) offering counselling, coaching, and expert advice, and individual support such as mindfulness resources and health coaching.

Key Accountabilities

• Responsible for leadership, delivery, monitoring and reporting of the Clinical Governance programme in for services
• Accountable for QSR activities for national services, including ensuring that all staff initiateand participate in relevant QSR activities (e.g. audit, risk, incident, complaints) and improvement in keeping with the Vhi H&W QSR Framework and Vhi H&W strategic objectives. Work with the relevant Quality, Safety & Risk (QSR) team members to ensure that the design and delivery of services adhere to H&W QSR policies, procedures, protocols and guidelines (PPPGs) and external standards / statutory requirements (e.g. HIQA), and oversee the process to secure and maintain the relevant external accreditation.
• Accountable for the clinical oversight and delivery and performance of specified services delivered at a national level. Provide line management / performance management to relevant direct reports within these services.
• Collaborate with the National Head of Operations for services in establishing and maintaining performance management standards, frameworks and processes for services, including defining and monitoring KPIs, to enable comparative analysis of the performance of services across facilities / channels and the identification of emerging issues and trends.
• On a sessional basis, or as required, work with the frontline H&W teams to deliver high-quality, safe services to Vhi service users.
• Working with the National Head of Operations for services, be accountable for the development and implementation of the strategy, national business plans and best-practice models of care for H&W services. Collaborate with relevant individuals / teams across H&W to obtain input and ensure a coordinated approach aligned to the overall H&W strategy and vision.
• Work in close collaboration with the National Head of Operations for services to ensure alignment of all clinical and operational activities relating to at a national level, with accountability to both the Chief Clinical Officer and Chief Operations Officer for the overall performance of as a defined service across H&W.
• Develop and evolve the scope of practice detailing the specific services to be delivered locally from each H&W facility. Provide expert guidance and support to teams and leadership in the facilities (who are accountable for local service delivery) to address facility-level performance / service delivery issues and any individual performance / development considerations relating to professionals.
• Collaborate with the relevant colleagues in H&W on training and education to ensure the development and delivery of appropriate training to support frontline staff in service delivery as per the service strategy and models of care.
• Work with the National Head of Operations for Services to ensure cross-Vhi alignment (i.e. with Group and Insurance) on the development of new services / propositions.
• Participate as a member of the Chief Clinical Officer leadership team, ensuring coordinated clinical leadership in the development / delivery of quality and standards of care across H&W services, channels and disciplines.
• Work in close collaboration with the National Head of Operations for on business development activities including establishing and maintaining relationships with external healthcare providers referring patients to the H&W service.

What you need to be successful

Key Capabilities:

• Understanding of quality, safety and risk and experience of clinical governance oversite
• Demonstrate strong and credible leadership in bringing people together across systems and clinical disciplines, with a proven ability to inspire them to deliver common goals.
• Dynamic individual with interest in service development and quality improvement
• Clinical expertise with strong decision-making ability
• Exceptional ability to bring a concept from the ideation stage to implementation and then to ensure ongoing operational effectiveness.
• Strong appreciation for the customer / patient experience, commercial and quality delivery of services.
• Operate with professional and personal integrity.
• Exceptional planning and time management effectively prioritises tasks and has the ability to manage multiple complex tasks.
• Ability to recognise and respect the expertise of others and the contribution of team members and harness good teamwork and open contributions to enable excellent patient care.
• Demonstrate alignment to Vhi values

Essential

• On the specialist register of the Irish Medical Council - Medical Consultant or General practitioner with previous hospital experience
• Minimum 8 years' relevant clinical experience post specialist registration. Experience in delivering home care services desirable.
• Experience in the development and implementation of service strategies, business plans and models of care.
• Experience in Quality improvement with examples of project delivery
• Experience in a clinical leadership position.
• Experience of Clinical governance oversite

Desirable

• Service development experience in an area of home care services.
• Delivery of education programmes in home care related areas to patients and staff.
• Hospital experience with responsibility for inpatient care

Sustainability

At Vhi, we believe that the health of people and the health of the planet are interconnected. That's why we're on a journey towards an integrated model of healthcare that puts people and the planet at its heart.

Our Commitment to Inclusion and Accessibility

At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives. We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact , and a member of our recruitment team will be in touch via email.

Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.

Vhi is an equal opportunities employer

Ready to start your journey? Apply now.

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