Clinical Application Specialist- Upper North

Adapts clinical training programs to meet the diverse needs of healthcare providers, ensuring effective utilization of Philips' clinical applications and technologies, working under direct supervision.

Post sales activities: Assesses the training needs of healthcare professionals and develops customized training plans, instructional materials, and user guides to address specific gaps and requirements.

Adheres to clinical protocols and operational policies, maintaining compliance with industry standards and regulatory requirements during all training and application activities.

Analyzes all relevant clinical workflows and processes to identify opportunities for improvement, optimizing the use of Philips' clinical applications in various healthcare settings.

Builds strong relationships with clinical staff and stakeholders, fostering trust and collaboration to ensure successful implementation and ongoing use of Philips' applications.

Communicates complex clinical and technical information clearly and effectively to healthcare professionals, ensuring they fully understand and can apply the functionalities of Philips' applications.

Conducts in depth training sessions and workshops for healthcare professionals, both on site and remotely, to ensure comprehensive understanding and proficient use of clinical applications.

Delivers ongoing support and troubleshooting assistance to healthcare professionals, addressing complex queries and resolving technical issues to maintain high levels of user satisfaction.

Develops stable working relationships with internal teams and external customers, exchanging valuable information and insights to improve the overall user experience and ensure effective communication and coordination of efforts.

Documents all customer interactions, training sessions, and support activities accurately, maintaining detailed records to track progress and identify areas for improvement.

Bachelor's Degree in Biomedical Engineering or equivalent specializations.

Minimum 3 5 years of experience in the healthcare field as Clinical Applications, Clinical training, and Sales Support.