Clinic Co-ordinator / Personal Assistant Support
Posted 3 hours 8 minutes ago by Derbyshire Healthcare NHS
Main area Admin Grade 3 Contract Permanent requested as vital role to co coordinate initial assessment appointments. Hours 37.5 hours per week (Full time, 5 days per week Monday to Friday). Job ref 383-CHI-7298-26
Site: Temple House Town Derby
Salary £25,760 - £27,476 per annum
Closing 31/05/:59
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
We've been rated 'good' overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our "People First Culture" which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overviewAn opportunity has arisen for an administrator to join our CAMHS Admin Team. The post holder will join our CAMHS Service to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
You will be predominantly based at Temple House in Derby, but will cover the City and South County and may be expected to work from different CAMHS bases at times.
The post holder will ensure the delivery of a comprehensive, high quality clinical administrative service to the Triage and Assessment Team and CAMHS Medics.
We are looking for a highly motivated, friendly, energetic, reliable and flexible person to join our CAMHS Administrative Team, mainly working with the Triage and Assessment Team co ordinating Initial Assessment Appointments and admin support for the CAMHS Medics and Nurse Prescribers working alongside the Personal Assistants.
The post holder plays a central role within the provision of services and is required to exercise initiative to ensure an effective, high quality service.
The post holder will be responsible for co ordinating clinics across various bases with a moving workforce.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Main duties of the jobThe post holder will be highly organised and efficient, working without direct supervision, under their own initiative.
You must have experience of multitasking in a busy office environment and be able to work across all CAMHS bases if required to support the team (Century House, Long Eaton; Rivermead, Belper and Dale Bank View, Swadlincote; Ripley Resource Centre, Ripley).
We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.
You will have excellent communication, organisational ability, together with excellent IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast paced and ever changing environment.
Working for our organisationJoin 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years of service
- Yearly appraisal and commitment to ongoing training
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
- RSA or OCR Level II Typing/Word processing or equivalent qualification
- Ability to deal professionally with members of the general public.
- CLAIT or ECDL or ITQ equivalent
- NVQ 3
- Experience of working in an office, usually equating to two years.
- Excellent verbal and written communication skills, including clear diction and enunciation.
- Excellent organisational skills.
- Proficient in all aspects of Microsoft Office with ability to collate and present data.
- Ability to prioritise own workload, often working without supervision and within strict timescales.
- Ability to work as an effective team member.
- Knowledge of Data Protection & Confidentiality.
- Knowledge and understanding of Children's Services.
- Knowledge of Electronic Patient Records / Systm One.
- Empathy.
Evidence of Trust Values; Caring, Inclusive, Ambitious, Belonging, Collaborative.
Additional InformationFlexible Working: As a flexible working friendly organisation, we want to be sure you can work in a way that is best for our service and for you. Speak to us about how we might accommodate flexible working arrangements such as job share, part time or another pattern.
Disability Confident Employer: The Trust is a Disability Confident Employer. If you require reasonable adjustments to support you in the recruitment process please let us know.
DBS Checks: The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month's salary.
Employer certification / accreditation badgesThis post will require a submission for Disclosure to be made to check for any unspent criminal convictions.