Client Services Manager (Accountancy)

A well regarded professional services firm based near Wimborne / Ferndown are actively recruiting for a Senior Client Services Manager. If you are a strategic leader with a passion for client service and team development this role offers the opportunity to contribute to strategic goals and foster a culture of excellence within the team.

Senior Client Service Manager

Location: Ferndown / Wimborne

Salary - DOE (Circa £50 - £65k)

Job Type: Full-time / HYBRID Working after probationary

Role:

• Oversee a portfolio of clients and lead a high-performing team in delivering exceptional accountancy, audit, and tax services

Day-to-day of the role:

• Manage a portfolio of clients, ensuring timely and efficient delivery of services.
• Act as the primary relationship manager, coordinating all client services.
• Lead and mentor a team, setting clear objectives aligned with business strategy.
• Monitor budgets, chargeable hours, and recoverability across the team.
• Conduct annual fee reviews and ensure compliance with regulatory standards.
• Organise workflow to maximise team productivity and client satisfaction.
• Support training and development initiatives for team members.
• Promote services to existing and potential clients through networking and engagement.

Required Skills & Qualifications:

• ACCA/ACA qualified (or equivalent).
• Proven leadership and team management experience.
• Strong communication and problem-solving skills.
• High level of integrity and client confidentiality.
• Excellent time management and organisational abilities.
• Proficiency in relevant IT systems and software.
• Minimum 3 A-levels (grades A-C) or equivalent.
• Minimum 5 GCSEs (including Maths level 7+ and English level 6+).

Benefits:

• Flexible working and hybrid working available (3 days office / 2 days home)
• They have recruited a new Professional Admin team that will take on all the admin related tasks for the Accounts and Tax team
• Autonomy in the role
• Holidays 25 days then increases to 28 days, Xmas close down - x 2 wellness days
• Culture is friendly - they have team events, Pool Table, Go karting social events
• Workplace pensions, Group Critical Illness, Group Death in Service, Group Income Protection
• Salary Sacrifice scheme and Private Medical Insurance

To apply for the Senior Client Service Manager position, please submit your CV.

Reed Accountancy are a specialised and trusted agency with over 60 years in Finance & Accountancy.

Interested? Apply now to take the next step in your career.