Client Services & Operations Coordinator - Apparel Industry

Location: West London (Hammersmith)

Salary: £27,000 - £30,000 + benefits + progression

Full-Time Permanent

Hybrid working available after training

We are recruiting on behalf of a leading London-based apparel and uniform design business working with high-profile international clients across corporate, hospitality, aviation, retail, and events sectors.

This is an excellent opportunity for a highly organised Client Services & Operations Coordinator to support an Account Manager with client communication, order processing, and operational coordination.

The role suits someone with strong administration, coordination, and customer service skills who enjoys working in a structured but fast-paced environment.

A background in fashion, apparel, or textiles is advantageous but not essential.

• Supporting Account Managers with client account administration
• Managing orders, spreadsheets, and reporting tasks
• Coordinating garment production, embroidery, and customisation requirements
• Communicating with clients via email and telephone
• Tracking orders, deliveries, and shipment timelines
• Monitoring project deadlines and critical paths
• Maintaining accurate internal systems and records
• Providing general administrative and operational support

• Minimum 1 year experience in client services, administration, operations, or coordination
• Strong organisational and multitasking skills
• Confident communication skills (written and verbal)
• Strong Excel and Microsoft Office ability
• High attention to detail and accuracy
• Ability to work in a fast-paced environment managing multiple priorities
• Professional, proactive, and reliable approach

Desirable experience (not essential):

• Fashion, apparel, or textiles exposure
• Hospitality, luxury retail, logistics, or project coordination background
• Interest in apparel production or garment processes

• Salary £27,000 - £30,000 depending on experience
• Hybrid working following training period
• Private medical insurance
• Company pension scheme
• Career progression opportunities within a growing business
• Exposure to premium international clients and projects
• Supportive, collaborative working environment
• West London office location

If you are highly organised, detail-focused, and looking to build a career in client services and operations within a growing London-based business, we would love to hear from you.

Apply today for immediate consideration.