Client Manager
Posted 10 hours 43 minutes ago by IPS Group
£50,000 - £60,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
Yorkshire, Otley, United Kingdom, LS211
Job Description
This modern digital accountancy firm operates a 4-day working week and a hybrid working model with complete flexibility on how the 34 hours are made up , offering an excellent opportunity for a practice-trained ACA or ACCA accountant looking for greater client responsibility and a strong work-life balance.As Client Manager, you will take responsibility for a portfolio of SME clients, acting as a trusted adviser and providing support across accounts and wider commercial matters. You will combine client management, technical review and team leadership, ensuring work is delivered to a high standard while maintaining strong relationships with clients.Key responsibilities include:
- Managing a portfolio of SME clients, acting as their key point of contact
- Advising business owners on accounts, tax and broader commercial matters
- Reviewing accounts and other work to ensure technical accuracy and quality
- Maintaining high levels of client service
- Mentoring and supporting junior members of the team
- Helping to improve workflow, consistency and delivery across the practice
- Building long-term relationships and identifying opportunities to add value to clients
- ACA or ACCA qualification
- Strong experience gained within an accountancy practice environment
- Experience managing or developing a portfolio of SME clients
- Confidence dealing directly with business owners and senior stakeholders
- Strong technical knowledge
- Experience reviewing work and mentoring junior colleagues
- A commercially minded and organised approach