Client Manager

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.

Dentsu International is a global leader that specialises in Sales, Marketing, Customer Experience, and Retention to enable clients to keep "winning" whilst ensuring customer growth and experience is at the very forefront for their business.

We are Merkle B2B, one of the biggest and most successful B2B agencies in the world, and further part of the incredible Merkle and Dentsu parent groups. Since our establishment as a global end-to end, best-in-class B2B agency, we are growing at a rapid and exciting pace. You will be joining a team of over 1,000 B2B specialists globally, acting as agency of record for some of the biggest and most exciting B2B brands in the world where we provide service across our many practice areas, including Media, Creative, Insights and more. But don't just take our word for it - we've recently won The Drum's Best Large B2B agency award.

We're hiring an Account Manager as part of our team based from our London office.

Purpose of the Role

The Account Manager (AM) role is responsible for leading planning across client accounts within their portfolio. Taking a key role in successful delivery of campaigns, they will demonstrate best-inclass media planning across multiple media channels, and great client management. They will likely be managing at least one Account Executive whom they will help develop and grow the skillset of, whilst also ensuring their own development.

Key Responsibilities

Own campaign delivery, from RTB, planning, activation, reporting and optimisation of campaigns for clients

Build strong relationships with campaign leads on the client side, and become a trusted source of quality RTBs and plan delivery

Build a strong network of media partner relationships - both with key, established media partners and new and upcoming partners to test

Manage the stakeholders (internal and external) required for successful delivery of campaign - from other channel teams to analytics teams, to creative agencies, PR agencies etc

Build an exciting and dynamic presentation style to help sell in plans and proposals to clients

Supporting, training and mentoring of the Account Executives in delivering all campaign planning and implementation

Key Skills

Ability to own campaign delivery from start to end

Manage multiple stakeholders - from internal teams, to external agencies and of course clients

Multi-task across several projects/workstreams and likely across multiple accounts

Extremely well organised, ensures that deadlines are met, calls and meetings are on time, meeting notes are captured and circulated etc

As keen to create development opportunities for the Account Exec(s) they are managing as they are for themselves

Takes on challenging projects/problems and creates plans that get things moving

What we offer

This is a permanent role. The team is based from our London office on a hybrid working basis. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes:

Company-provided Medical Healthcare

Generous Pension provisions

Health and Wellness benefits

Life Assurance

Working in diverse teams where you can make a real impact.

Exciting and rewarding environment.

Varied work across industries

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

time left to apply End Date: June 20, 2025 (12 days left to apply)

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For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

Be a force for good . Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet.

Dream loud . In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

Team without limits . We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.