Client Engagement Partner - IT Manufacturing, Retail & Services

Job description

As a Client Engagement Partner you'll play a key role in the success of your customers by sourcing, managing, and growing a select client cluster and positioning Hitachi Digital Services as a Strategic Digital Technology Services partner of choice, identifying opportunities and avenues to sell new consulting service offerings and solutions. You'll be adept at establishing and managing client relationships with key decision makers and building trust by understanding your client's business goals to deliver successful outcomes. With your account management and professional/technology services experience, along with a deep understanding of core areas such as Cloud, Data, IT/OT, IoT & Managed Services, you'll work with cross functional teams to ensure your client's goals are being achieved through first class service delivery.

Responsibilities

• Contributing to new business development efforts in new clients and facilitating those offerings.
• Driving the sales cycle including opportunity identification, scoping, proposal development, Statement of Work production and contracting.
• Understanding Hitachi Digital Services and offerings and identifying matching client needs.
• Overall account management to include work quality and customer satisfaction, collaborating with service delivery leadership to deliver solutions & services.
• Bringing relevant industry expertise to our clients.
• Account P&L.

Qualifications

• At least 10+ years of experience in a client facing Account Manager/sales role in IT professional services.
• Demonstrated expertise and a strong network within the IT industry.
• A strong background in IT services sales environments.
• Excellent communication skills with the ability to communicate effectively along vertical and horizontal planes internally and within client organizations.
• Detail oriented and able to manage and maintain all facets of complex assignments.

Benefits

We help take care of your today and tomorrow with industry leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

Equal Opportunity Statement

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.