Clerical Officer
Posted 4 hours 15 minutes ago by UHDB
Permanent
Full Time
Laboratory Jobs
Midlands, United Kingdom
Job Description
Main area Blood Sciences Clerical Officer Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Working within the hours of 9am - 7pm (7.5 working day Job ref 320-CDCS-4112-A
Site University Hospitals of Derby and Burton Town Derby Salary £25,272 pro rata pa Salary period Yearly Closing 05/11/:59 Interview date 19/11/2026
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 14,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it's important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
if you are blind or visually impaired and require application material in an alternative format- such as Braille, large print, audio or accessible electronic formats oryou require support/adjustments with your application please contact the recruitment team on
The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.
Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.
If you wish to be considered under this scheme, please indicate this within your application.
Join us and help make a real difference to our Trust.
Here's more about the role and what we're looking for;
Job overview An exciting opportunity has arisen to increase our administration team within the Derbyshire Pathology Blood Science Unit. We are currently recruiting a Full time Blood Sciences Clerical Officer to provide comprehensive, flexible, and highly efficient support to the department using a range of knowledge and skills.
We offer an exciting and varied role with lots of opportunities to develop the successful candidate.
You will be working alongside Clerical Officers, Supervisors, Biomedical Scientists and Clinical Scientists and various other clinical and non-clinical staff to provide a high standard of administrative support across disciplines within the department.
Successful applicants will need a broad range of administrative skills in particular:
Main duties of the job
Interview date: 19 November 2026
Working for our organisation As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person specification Qualifications
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date . click apply for full job details
Site University Hospitals of Derby and Burton Town Derby Salary £25,272 pro rata pa Salary period Yearly Closing 05/11/:59 Interview date 19/11/2026
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 14,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it's important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
if you are blind or visually impaired and require application material in an alternative format- such as Braille, large print, audio or accessible electronic formats oryou require support/adjustments with your application please contact the recruitment team on
The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.
Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.
If you wish to be considered under this scheme, please indicate this within your application.
Join us and help make a real difference to our Trust.
Here's more about the role and what we're looking for;
Job overview An exciting opportunity has arisen to increase our administration team within the Derbyshire Pathology Blood Science Unit. We are currently recruiting a Full time Blood Sciences Clerical Officer to provide comprehensive, flexible, and highly efficient support to the department using a range of knowledge and skills.
We offer an exciting and varied role with lots of opportunities to develop the successful candidate.
You will be working alongside Clerical Officers, Supervisors, Biomedical Scientists and Clinical Scientists and various other clinical and non-clinical staff to provide a high standard of administrative support across disciplines within the department.
Successful applicants will need a broad range of administrative skills in particular:
- Previous experience of working in an administrative role
- Excellent organisational and communication skills
- A good standard of customer care skills
- Confident and polite telephone manner
- Knowledge of various IT systems
Main duties of the job
- To act as first line contact in response to customer enquiries for patient results and other general enquiries.
- To response to all enquiries in a polite and helpful manner, directing enquiries where appropriate.
- The accurate and timely input of patient details and testing information onto the laboratory computer system.
- To contact requesting sources when patient information is incomplete or ambiguous.
- To phone, when instructed, abnormal or urgent results back to the requesting source.
- To interrogate the hospital Lorenzo/Dart system, as required, for additional patient information to ensure the accuracy of data entered onto the laboratory computer system.
- The accurate and timely distribution of all laboratory reports back to their requesting source.
- To follow all stated Standard Operating Procedures within the section.
- To maintain standards of confidentiality, security and safety in line with national and local guidelines.
- To file completed requests for later retrieval.
- To discard old requests appropriately to maintain patient confidentiality.
- To input results of work referred to other hospitals onto the laboratory computer system prior to authorisation of the report by a senior member of staff
Interview date: 19 November 2026
Working for our organisation As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person specification Qualifications
- English GCSE (4 or C or higher) or equivalent
- NVQII in Customer Care or equivalent knowledge and skills
- Understand a range of administrative procedures
- Understand information governance procedures
- Standard level of IT literacy including excel and data input
- Deal with queries via telephone, email and face to face
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date . click apply for full job details