Clerical Officer - Supported Living

The Supported Living Service enables and supports adults with learning disabilities and complex needs in their own homes. Our approach is person centred and our aim is to promote positive fulfilling lives for service users. Our teams are passionate and ambitious for the adults, families and communities we support as we continue to build on our progress and put people firmly at the centre of our care.

We can only do this because of our highly valued, skilled, and supported workforce.

We are proud that our Adults Social Care Services and our Supported Living Service have both been rated "Good" by the Care Quality Commission.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.

Roles That Matter

The successful person will provide Clerical Support to the Supported Living Registered Team Manager and Supported Living Service Management Team in a Care Quality Commission registered service.

You must have excellent verbal and written communication and organisational skills. The ability to work flexibly using your own initiative. You must be skilled in information technology e.g. spreadsheets, databases, as well as being able to develop effective admin and financial management systems.

Organising and attending meetings, as well as taking notes, is an essential part of this role.

A desirable candidate will hold a ECDL/IBTII or equivalent or NVQ Level 2 Customer Care or equivalent.

Hours of Work: 37

Pay Rates: £25,185 per annum

Employee Benefits: To find out more about the fantastic range of employee benefits on offer when you choose to work at St Helens Council, please refer to the council careers page.

Shift Patterns: Monday-Thursday 9-5pm & Friday 9-4.30pm inclusive of breaks

This is an Enhanced Disclosure post.

Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.

The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

Important Information

If you would like to discuss the role before applying please reach out to us via the contact details provided.

Full details of the post is included with the attached Job Description and Person Specification.

You can access further application support and read up on our recruitment FAQs via our careers pages.

NOLAN Principles of Conduct in Public Life - All Council employees are required to abide by the ethical standards embodied by the 7 Nolan, Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.

Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact