Claims Technician - Midlands
Posted 4 days 13 hours ago by Hispanic Alliance for Career Enhancement
Be the calm voice claimants rely on to get their lives back on track.
Job Location: Midlands
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Adjusting Executives in the Midlands region.
The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You'll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative - clear communication helps customer's feel supported, while independent thinking keeps claims moving forward.
Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. It's a chance to make a real difference in people's lives, one steady step at a time.
Whether working from home or at our bright, collaborative office, you'll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).
The skills you will have when you apply:- Experience in a claims environment, ideally property claims.
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all.
- A commitment to work towards the Chartered Institute of Loss Adjusters Cert CILA qualification.
- Training: We will provide all the Sedgwick specific training you need to thrive in this role.
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits - green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.