Claims Handler - Defendant Personal Injury

Salary: £25,000 - £28,000 DOELocation: Bradford City CentreContract: Full-time, Permanent

An excellent opportunity has arisen for an experienced Defendant Personal Injury Claims Handler to join a highly regarded and expanding Defendant Personal Injury team based in modern offices in Bradford city centre.

This role is ideally suited to a confident pre-litigation claims professional looking to take the next step in their career within a supportive, fast-paced, and performance-driven legal environment.

You will manage a varied caseload of pre-litigation Employer's Liability (EL) and Public Liability (PL) claims, acting on behalf of insurer and corporate clients. The role requires a methodical, process-driven approach, strong attention to detail, and excellent client-handling skills.

• Managing a caseload of pre-litigation EL/PL claims from inception to settlement

• Investigating liability, causation, and quantum

• Reviewing medical evidence and expert reports

• Drafting correspondence and settlement negotiations

• Providing accurate technical advice to clients and stakeholders

• Ensuring compliance with regulatory requirements and internal KPIs

• Delivering excellent client care and maintaining high service standards

• Minimum 18 months' experience handling pre-litigation personal injury claims

• Strong understanding of EL/PL claims processes

• Excellent communication and negotiation skills

• High level of IT literacy and case management experience

• Organised, methodical, and process-driven approach

• Positive attitude with enthusiasm and willingness to learn

• Previous experience handling retail-related claims

• Exposure to insurer or defendant legal environments

In return, you will receive a highly competitive remuneration and benefits package, including:

• £25,000 - £28,000 salary (depending on experience)

• 25 days annual leave + bank holidays, with option to purchase additional days

• Private medical insurance

• Life assurance

• Health cash plan

• Employee Assistance Programme

• Interest-free travel loans

• Rewards, recognition & wellbeing platform with retail discounts

This is an excellent opportunity to join a well-established, respected legal practice offering long-term career progression, professional development, and a genuinely supportive working environment.

Interested?

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