Child Health Information Officer

North Cumbria Integrated Care NHS Foundation Trust Child Health Information Officer

The closing date is 02 October 2025

Working for the Child Health Information Service (CHIS) based in Barrow. This is a data input and processing role rather than admin.

Inputting and updating demographic information into our Electronic Patient Record system, including new birth details, vaccination, immunisation and blood screening results. Scheduling baby immunisations and sending out appointment letters.

The Child Health Information Service (CHIS) is responsible for all children and young people aged 0-19 years (or 0-25 years old for children and young people with a disability). Ensuring that key information on a child's health is available to their parents, any professionals involved in their care and for public health purposes.

Main duties of the job

• Using the Access RIO child health records system, enter data and process records, print lists/letters/email and generate basic RIO reports, retrieve and manage information.
• Input data onto RIO from external/internal sources both paper based and electronic. Follow processes for deaths to ensure all communication is halted.
• To process data and information in relation to children's records and associated data/tests using Access RIO in all areas within the Service Specification indicators.
• Share information/data/records both internally within the NHS Trust and with external sources.
• Ensure data is up to date and follow school aged immunisation programme timetables to ensure timely accurate data entry.
• To deal competently with queries from users and other agencies relating.
• Work flexibly within the constraints of the role during times of leave/sickness.
• To undertake other duties at the request of the Quality Supervisor/Manager which are commensurate with the role including covering absence.
• Format letters, reports and presentations to a high standard.
• Ensure incoming and outgoing post is processed promptly.
• Rotate within the unit within the skill set of the child health officer role.
• To report data issues in an appropriate and timely manner to department manager.
• To ensure mandatory training is kept up to date.
• This job description and person specification are only an outline of the tasks, responsibilities.

About us At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Unlock Tel: , email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of one of the largest employers in the UK NCIC future employees will also have access to the following benefits.

• A lease car may be available for this position; further details will be provided upon appointment if applicable.
• 27-day holiday scheme rising to 33 after 10 years
• Access to NHS discounts with retailers and leisure companies
• EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification Qualifications

• GCSE (grade A-C) or equivalent in English and Maths
• NVQ Level 2 qualification or equivalent

Skills and Aptitudes

• Experience and good working knowledge of Information and Office Systems.
• Understanding of confidentiality issues/Data Protection
• Must possess excellent communication and interpersonal skills
• IT & Keyboard Skills
• Ability to produce good quality data
• Knowledge of CHIS, screening and immunisation processes
• Experience of working in a team
• Good organisational skills
• Good verbal and written communication skills
• Ability to prioritise workload
• Self-motivated and able to work both independently and as part of a team
• Ability to be adaptable and flexible
• Ability to interpret and understand health related terms of reference

Personal Circumstances

• Self-motivated and able to work both independently and as part of a team
• Ability to stay calm when under pressure
• Responsible and caring attitude with a calm and patient manner
• Ability to be adaptable and flexible
• Reliable
• Good time keeping
• Willigness to provide cover for other admin staff when the occasion arises
• Ability to travel to other Trust sites independently
• Drive, enthusiasm, commitment and resourcefulness
• Team player with a focus on achievement of corporate goals

Other requirements

• Act in ways that support equality and value diversity

Knowledge and Experience

• Knowledge of data, records and input procedures acquired through on the job training
• Experience and good working knowledge of Information and Office Systems.
• Evidence of administration knowledge and skills
• Experience of working in a team
• Experience of working in an office environment
. click apply for full job details