Catering General Manager

Houston & Hawkes have an exciting opportunity for an experienced an experienced Catering General Manager to work at our new, prestigious contract in the heart of London.

If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We'll give you a place to grow and a career to be proud of.

To plan, lead and deliver exceptional customer service

Create a culture of service and team work

Manage and drive the Guest experience to build customer loyalty and increased sales

Hold daily briefings with team to engage them on key messages and encourage discussion

Making sure we are meeting the standards required by the client

To ensure a 5 service is always delivered

Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts

Seek opportunities to exceed customer and client expectations and increase sales

To assist as directed with all aspects of preparation and presentation of food to the company's standard and ensuring adherence to legislation including HACCP.

Monitor compliance with company and government regulations, regarding customer service, food preparation and serving

Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.

To assist the compilation and delivery of various management reports in Word, Excel,

Day to day management of the ordering process and stock control

Working knowledge of HACCP & Health & Safety laws

Previous experience with events and corporate hospitality

Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities

Positive attitude, professionalism and respect for others

Have the ability to display a real passion for food, coffee and customer service

Must be able to work within a team and without supervision

An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team

Strong leadership qualities and excellent communication skills

Must be computer literate and have experience in using excel spreadsheets

Strong financial understanding and demonstrable budgeting management

Good understanding of report writing and financial management

Have creativity and a flair for marketing

Catering Manager Additional Benefits:

Contributary pension scheme

Free access to the company Employee Assistant Programme

Company events including all company Christmas and summer parties

Recognition schemes and people awards

Family friendly support

The holiday allowance is 23 days plus bank holidays

Free meals at work

Membership of CODE exclusively for Hospitality Professionals

Who We Are:

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients' hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.

Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

Job Overview Job Title

Catering General Manager

Employment Type

Permanent

Travel, Leisure, Tourism and Hospitality