Casualty Retail Broker

Casualty Retail Broker

In 1966, Jack Lockton founded our company with a simple idea: to deliver the best service in the insurance industry.

Today, we are the largest privately held insurance brokerage in the world. Our independence empowers our associates doing business worldwide to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we bring the insight, expertise and dedication needed to accomplish remarkable results.

As a globally powered and locally driven organization, you're empowered with opportunities to make an impact. We're passionate about helping you achieve your ultimate potential, and at Lockton, we believe you deserve a career that is just as exceptional as you are.

If you believe in providing excellent client service, supporting community initiatives, and being part of our vibrant culture, then you belong here.

Role Purpose

Provide programme design, placement, marketing and consultancy services for Lockton clients in line with agreed account strategies and in accordance with Lockton operating procedures.

Key Tasks and Responsibilities

• Responsible to Lockton Clients for the programme design, placement and delivery across all liability lines including but not limited to General and Employers Liability.
• Manage market relationships at both an operational and strategic level.
• Market access across a broad range of geographies including London, Central Europe, Bermuda and USA.
• Understand clients risk profile, business needs and exposures to provide advice on coverage, programme pricing and retention strategy.
• Oversee the preparation and issuance of appropriate coverage documentation, including wordings and placement slips within agreed contract certainty deadlines.
• Identify and manage the use of other Lockton resources/specialist teams.
• Assist with the resolution of service issues with insurers and other third party providers.
• Attend Client Strategy Meetings where required.
• Undertake technical reviews of insurance programmes for clients, making recommendations for change where deemed relevant.
• Undertake appropriate benchmarking for clients on their programme limits, coverage and deductibles as required.
• Maintain a current knowledge of cover written by the major insurers and communicate to appropriate associates.
• Keep abreast of insurance market developments and communicate to those associates as deemed appropriate.
• Constantly monitor the market to consider the most appropriate placement strategy for Lockton.
• Support new business opportunities driving organisational revenue growth.
• Provide support in drafting reports, presentations and bulletins for use both internally and externally.
• Drive team efficiencies through innovative input on new products and process.

Competencies Skills & Knowledge

• ACII Qualification
• Extensive placement experience
• Strong insurer relationships with key UK and global insurers
• Proven track record of effective stakeholder management
• Expertise in handling and managing complex global liability placements
• Confident in handling multi-national placement arrangements
• Confident in presenting to clients, insurers and wider Lockton
• Experience in producing MRC's & Endorsements to provide expert guidance to casualty team
• Proficient in negotiation and having difficult conversations
• Experience in leading teams & projects

Officership Behaviours

• Provide excellence in service to our clients, our markets, & our associates
  • Maintains and develops market & product knowledge
  • Develops innovative and practical solutions for clients
  • Maintains client and market relationships to enable resolution of issues and completion of client project
  • Has strong presentation skill, adjusting communication style to suit the audience
• Provide commitment to the development of ourselves and our associates
  • Acts as a role model, leading by example
  • Is approachable and shares expertise with other associates
  • Aligns appropriate team members to address key business requirements
  • Mentors associates to help them realise their full potential
  • Promotes and delivers effective performance management
  • Engages others to introduce approaches that transform the business
• Be committed to enabling financial success
  • Manages to professional standards
  • Demonstrates strong professional negotiation and persuasion skills to achieve objectives
  • Identifies and realises growth opportunities
• Drive service excellence, efficiency, and productivity through effective business operational processes
  • Seeks ways to streamline and improve current working practices
  • Develops, implements, and ensures adherence to internal controls and procedures
  • Drives service improvement and quality initiatives
  • Has strong influencing skill, adjusting communication style to suit the audience to achieve objectives

In return Lockton remains committed to recognising and sustainably rewarding associates, empowering you to put your clients and their business first.

We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach. In fact, our associates are our greatest asset.