Casual Customer Service

Contract Type: Casual

Working Hours: Various - weekends essential

Worker Type: Onsite Worker

Salary: £24,413 - £25,185 per annum (pro rate for part time) £12.65 per hour

Location: Wollaton Hall & Deer Park NG8 2AE, Newstead Abbey NG15 8NA, Nottingham Castle NG1 6EL

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council.

About the Role

To provide a warm welcome, actively engage and deliver outstanding customer service to all visitors at our Heritage Sites in the cafes, shops and site. To maximise visitor's enjoyment of our facilities, optimise opportunities to generate additional income and ensure that the site and assets are clean, safe and secure at all times.

About You

The ideal candidate will have:

• To work weekends, school holidays and evenings
• Experience of busy frontline museums, visitor attractions, cafes and shops
• Able and willing to fully undertake all aspects of this varied role with drive and motivation
• Exceptional customer service, creativity and attention to detail
• The ability to maintain a sustained physical effort moving, walking, lifting etc

Closing Date: 30th May 2026