Casual Bilingual Customer Relations Assistant

Casual Bilingual Customer Relations Assistant

Employer:

Wales Millennium Centre

Location:

CF10 5AL

Pay:

£13.45 per hour

Contract Type:

Contract

Hours:

Disability Confident:

No

Closing Date:

25/04/2026

About this job

As a Customer Relations Assistant, you will report to our Customer Relations Supervisors in our Contact Centre helping to run and maintain our daily operations on site.

Your job will include:

• Using our Customer Relation Management system (Tessitura), Web Chat Service, Phone and Email system to communicate, process customer information and services,
• Supporting the Customer Relations Management team with the audience incoming for shows,
• Using your interpersonal and communication skills to assist our customers via our various communication channels,
• Working as part of the operational team with our Customer Experience team and Food and Beverage team,
• Working alongside other departments, including our Marketing and Digital team, Community, Creative Learning and Finance.

Your role may be subject to a DBS check