Caseworker

Role: Caseworker.
Contract Length: 31/03/2027
Location Hybrid: - Whitehall (Inner London)
Induction onsite, then hybrid.
1-3 days per week on site, as required for Business needs.

Top 3 Essential Evaluation Criteria:
1. Active SC Clearance (no restrictions) and a Sole UK National.
a. Dual Nationals cannot view UK Eyes only Secret documents which are part of the workload
2. Caseworker experience
3. Microsoft Office 365 competent

Minimum Requirement:
Experience analysing complex information from multiple sources, with keen eye for attention to detail.
Experience using government policy to make decisions.
Experience working to strict policies and procedures.
Ability to clearly articulate and justify decisions based on policy.
Experienced working to tight deadlines in high pace and sensitive operational environment.
Previous Casework Experience.
Experience of problem solving.
Stakeholder Management.
Good knowledge of Data Protection.
Demonstrates excellent communication and written skills. understanding of English, especially written.
Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.
Empathy

Desirable:
Home Office/Police/Immigration background
Experience dealing with complex cases.