Case Management Team Associate

This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Insurance Directorate, the Appointed Representatives (AR) department leads the FCA's work to reduce harm in the AR regime by improving oversight of principal firms and driving stronger conduct standards across the financial services sector. Role responsibilities Manage a diverse and complex caseload across markets and business models, including reactive cases, whistleblowing, and multi-firm projects to identify and mitigate risks of harm, protecting consumers and market integrity Prepare clear, high quality written documents and communications on sensitive and complex issues ensuring transparency and informed decision making across stakeholders Build and develop strong relationships with internal and external stakeholders, including senior leaders, negotiating effectively and deliver challenging messages to drive compliance and uphold regulatory standards Contribute to departmental initiatives and collaborative projects, supporting continuous improvement and delivering outcomes that strengthen the FCA's mission Skills required Minimum: Proven experience of analysing a range of complex information, identifying key risks of harm, and making risk based judgements Proven experience in a role where excellent written communication skills were required Demonstratable experience of managing your own case load Essential: Ability to make a strong personal impact, persuading with well-reasoned arguments and challenging, where appropriate Ability to work effectively with others as part of a team to achieve desired outcomes, including a willingness to learn and develop yourself and others Ability to work under pressure and prioritise to deliver the most important work contributing to the AR strategy Benefits 25 days annual leave plus bank holidays Hybrid model with up to 60% remote work Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 35 hours of paid volunteering annually A flexible benefits scheme designed around your lifestyleFor a full list of our benefits, and our recruitment process as a whole visit . Our values and culture Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that's free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be