Care Group Operational Director
Posted 2 hours 26 minutes ago by NHS
Permanent
Full Time
University and College Jobs
West Glamorgan, Port Talbot, United Kingdom, SA126
Job Description
Employer Swansea Bay University Health Board Employer type NHS Site Swansea Bay University Health Board Headquarters Town Port Talbot Salary £114,475 - £131,732 per annum, pro rata Salary period Yearly Closing 05/11/:59
Welcome toSwansea BayUniversity Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea BayUniversity Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview Care Group Operational Director (Band 9) Posts Available:
As a Care Group Operational Director, you will be a key member of the Care Group triumvirate, working alongside clinical and professional leaders to deliver high-quality, safe and effective services. You will translate strategic priorities into operational delivery, ensuring excellent patient care, staff experience and service performance.
The role includes responsibility for operational performance, workforce planning, resource management and service improvement across the Care Group. We are seeking collaborative and influential leaders who can manage competing priorities, optimise service delivery and support clinically led decision making.
This is a unique opportunity to help shape the future of healthcare across Swansea Bay and contribute to a significant organisational transformation programme.
Applicants should indicate their top three Care Group preferences within their application and review the accompanying Care Group Structure Document for further information.
Full-time (37.5 hours per week)
Interview dates: 2-4 December 2026.
Main duties of the job
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification Qualifications & Knowledge
Equality remains at the centre of the Health Boards policy making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa . click apply for full job details
Welcome toSwansea BayUniversity Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea BayUniversity Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview Care Group Operational Director (Band 9) Posts Available:
- Surgery Care Group
- Cancer Centre and Clinical Services Care Group
As a Care Group Operational Director, you will be a key member of the Care Group triumvirate, working alongside clinical and professional leaders to deliver high-quality, safe and effective services. You will translate strategic priorities into operational delivery, ensuring excellent patient care, staff experience and service performance.
The role includes responsibility for operational performance, workforce planning, resource management and service improvement across the Care Group. We are seeking collaborative and influential leaders who can manage competing priorities, optimise service delivery and support clinically led decision making.
This is a unique opportunity to help shape the future of healthcare across Swansea Bay and contribute to a significant organisational transformation programme.
Applicants should indicate their top three Care Group preferences within their application and review the accompanying Care Group Structure Document for further information.
Full-time (37.5 hours per week)
Interview dates: 2-4 December 2026.
Main duties of the job
- Provide strategic and operational leadership for all services within the Care Group portfolio, ensuring they are safe, high quality, efficient, and aligned with the health needs of the population. They will lead service transformation and sustainability programmes, including the development and implementation of medium term and annual strategic and operational plans, ensuring services remain responsive, effective, and continually improving.
- Lead and champion a culture of continuous improvement, through compassionate leadership, inclusion, and psychological safety. Play a pivotal part in shaping and sustaining a positive, values driven organisational culture that supports staff wellbeing, engagement, and high performance across the Care Group.
- Provide expert professional, strategic, and operational leadership, ensuring that services deliver high quality, patient centred care and that the needs of patients, families, and the wider community are prioritised. Holding comprehensive responsibility for workforce leadership, including alignment with legislation and service standards, and exercising full line management responsibility. This includes undertaking the full range of workforce functions such as recruitment, appraisal, performance management, disciplinary and grievance processes for several diverse teams.
- Participates in the Gold On-Call rota, and deputising for the Executive Director as required.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification Qualifications & Knowledge
- Extensive knowledge of NHS structures, strategic planning frameworks, governance processes, and national policy drivers
- In depth understanding of workforce, operational, or service group delivery within a complex healthcare environment.
- Highly developed knowledge of quality improvement methodologies and service redesign approaches.
- Comprehensive understanding of financial planning, risk management, performance management and resource allocation.
- Working knowledge of digital transformation, data governance, and the use of business intelligence tools. (e.g., ILM, MBA, Coaching Accreditation).
- Formal training in change management methodologies (e.g., PRINCE2, Lean, Six Sigma).
- Postgraduate qualification in healthcare leadership, quality improvement
- Significant experience operating at a senior management or leadership level within a large, complex organisation. Demonstrable track record of leading strategic programmes, delivering organisational change and achieving measurable service improvement outcomes.
- Experience managing high-performing teams, including coaching, performance management and talent development. Proven experience influencing senior stakeholders, clinicians, executives and external partners.
- Experience developing complex business cases, strategic reports, risk assessments and Board level papers. Experience interpreting, analysing and presenting complex data to inform decision making. Demonstrable experience managing large budgets, resources and operational plans.
- Exceptional analytical, conceptual and critical-thinking skills. Highly developed strategic communication skills (written, verbal, presentational and interpersonal). Proficiency in the full Microsoft Office suite (Word, Excel, Access, PowerPoint).
- Ability to evaluate complex issues, assess risk and propose clear, evidence-based recommendations to influence and negotiate at executive and senior clinical level.
- Able to manage multiple priorities under pressure, maintaining high performance standards. Advanced ability to interpret data, identify trends, and apply insights to redesign services or improve quality.
- Ability to lead and motivate multidisciplinary teams through uncertainty and change, strong organisational and planning skills, including delivery of long term strategic programmes.
- Demonstrate compassionate, inclusive, and values driven leadership aligned to NHS Wales values
- Proven ability to constructively challenge practices and drive continuous improvement.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
- Ability to travel within geographical area.
- Able to work hours flexibly.
Equality remains at the centre of the Health Boards policy making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa . click apply for full job details