Business Support Team Leader (R0227)

Directly responsible to: Head of Business Services

Directly responsible for: Business Support Officers

Full time permanent role

Location: Office of the Police and Crime Commissioners in West Midlands

Closing Date: 12 noon Friday 1st May 2026, interviews to take place in person on Tuesday 19th May 2026.

Are you ready for your new role? Are you well organised, enthusiastic and want to make a difference? Do you want to develop your management skills? We are looking for a Business Support Team Leader to be a driving force to coordinate and organise the activities of our office and ensure that our business support services run smoothly.

You will be responsible for both delivering and enabling your team to deliver a variety of activities including casework and correspondence, corporate governance activities, organisation and facilitation of meetings, finance, recruitment and a full reception service. In return you will be part of a small high performing organisation with development opportunities to suit your role. We will help you become a great people manager and give you opportunities to develop your problem solving and prioritising skills.

West Midlands Police and Crime Commissioner is committed to the reduction and prevention of crime, so by joining us you'll be actively contributing to improving the West Midlands region. You will get to work alongside great people who are passionate about driving improvement and change.

In return for your valued contribution we provide an impressive employee benefits package:

• Diverse, Inclusive and supportive organisation
• Hybrid working from home policy
• Generous annual leave allowance
• Pay progression through multiple increments
• Access to an employee benefits package
• Committed to being an anti racist and trauma-informed organisation

It is important to us that every employee is committed to and shares our organisational values:

We behave with INTEGRITY and HONESTY in all we do. We work OBJECTIVELY and with IMPARTIALITY to support the Police and Crime Commissioner and each other to achieve the objectives of the Police and Crime Plan.

We support each other by driving INCLUSIVITY within our interaction with each other and the public.

The Office of the Police & Crime Commissioner is dedicated to building a diverse, inclusive and authentic workplace that reflects the communities of the West Midlands. We welcome applications from individuals of all backgrounds. Applicants must demonstrate a good understanding of diversity and human rights and a personal commitment to promoting diversity and racial equality. If you are passionate about this role we encourage you to still apply even if you do not meet every item of the criteria.