Business Support Officer (Part-Time)

Business Support Officer (Part-Time) Location: South East London Working Pattern: Part-time / Hybrid Hours: 18 hours per week across three working days Office Attendance: Monday and either Wednesday or Thursday in the office, with the third working day likely to be Friday Rate: £21.07 per hour Status: Inside IR35 Contract: 26 weeks Target Start: ASAP / 28 September 2026 Target End: 28 March 2027 Interview: Online - expected Monday afternoon, 21 September 2026 Application Deadline: Friday 18 September 2026 - applications must be submitted today

Role Overview

A London local authority is seeking an experienced Business Support Officer to provide administrative and operational support within its Adult Social Services function. The role will support senior managers, team leaders and wider service teams, helping ensure business support processes, systems and administrative activity are delivered effectively. This is a part-time position working 18 hours per week across three days and will include systems administration, data entry, purchase orders, reporting, document preparation, handling enquiries and supporting smaller projects.

Key Responsibilities

• Business & Administrative Support Liaise with Senior Managers and Team Leaders to understand the administrative requirements of different service areas
• Business & Administrative Support Respond to changing operational requirements and provide effective business support across the department
• Business & Administrative Support Support the day-to-day delivery and coordination of Business Support functions
• Business & Administrative Support Help ensure appropriate administrative cover is maintained across service areas
• Business & Administrative Support Provide responsive support to managers and teams within Adult Social Services
• Systems & Data Management Maintain electronic and manual business systems, ensuring information is accurate, up to date and readily available
• Systems & Data Management Accurately input information into Liquidlogic
• Systems & Data Management Scan and upload documents onto relevant systems
• Systems & Data Management Assist with the extraction, collation and reporting of information from electronic and manual systems
• Systems & Data Management Maintain accurate records and support effective information management across the service
• Finance & Procurement Administration Raise purchase orders for goods and services
• Finance & Procurement Administration Use Oracle Fusion to process purchase orders on behalf of managers and teams
• Finance & Procurement Administration Ensure financial and procurement administration is completed accurately and in accordance with agreed processes
• Documentation & Communication Prepare and produce presentations, reports and a wide range of business documents
• Documentation & Communication Use a variety of software applications and digital tools, including AI tools, to support administrative activity
• Documentation & Communication Screen and manage telephone calls on behalf of the senior management team
• Documentation & Communication Respond to enquiries and requests where appropriate, escalating matters when necessary
• Service & Project Support Maintain a good overall understanding of the activities and priorities of the Adult Social Services Department
• Service & Project Support Develop effective working relationships with internal teams and relevant external organisations
• Service & Project Support Remain aware of emerging priorities and areas of particular concern across the service
• Service & Project Support Project manage smaller projects in support of the Management Team
• Service & Project Support Support managers with ad hoc operational and administrative requirements

Skills & Experience

• Previous experience within a Business Support, Administration or similar support position
• Strong organisational and administrative skills
• Experience supporting managers and senior stakeholders
• Ability to manage competing priorities within a busy working environment
• Strong attention to detail and accurate data-entry skills
• Experience maintaining electronic business systems and records
• Experience producing reports, presentations and professional documentation
• Strong written and verbal communication skills
• Confidence dealing with telephone enquiries and stakeholder requests
• Ability to work independently and use initiative
• Strong general IT skills, including Microsoft Office or equivalent applications
• Experience using Liquidlogic would be advantageous
• Experience using Oracle Fusion or similar finance/procurement systems would be advantageous
• Previous local government, Adult Social Care or wider public sector experience would be beneficial

Important Information

• Candidates must be UK-based, resident in the UK and already hold the full right to work in the UK
• Visa sponsorship is not available
• Rates depend on experience and client requirements