Business Support Officer (Hybrid)

PAYE - Reference: OR107181

22.5 hours per week, fixed-term until 31st March 2027. The role is based in Colwyn Bay, with hybrid working available following induction and training.

• Act as the first point of contact for incoming referrals to Children's Services, screening, processing and prioritising information in line with legislation, service criteria and departmental procedures.
• Collect, record and share information to support assessments and decision making, including liaising with internal and external agencies.
• Maintain accurate records and update electronic systems, databases and spreadsheets to support operational activity, performance monitoring and inspections.
• Produce reports, validate data and support requests for statistical information and Freedom of Information enquiries.
• Undertake a range of administrative duties including telephone enquiries, document preparation, scanning, filing, typing and organising meetings.
• Provide business support to managers and professionals whilst ensuring compliance with confidentiality, safeguarding and data protection requirements.
• Tasks may support different areas across the Records and Data Section, and duties may change to meet service requirements.

This is a part time role on a temporary basis.

Essential Employment is an Equal Opportunities Employer.