Business Support Officer (Environment and Enforcement)
Posted 3 days 7 hours ago by Mid Devon Council District
We have an exciting opportunity for a Full Time Business Support Officer to join our Environment and Enforcement team at Carlu Close, Willand.
We are looking to recruit a team focused individual with a drive for problem solving and an investigative nature.
The role provides different challenges and a wide spectrum of responsibilities within the parking services and environment and enforcement services team.
The role includes administrative work either by hybrid or office working.
This is a rewarding and challenging post and you will need excellent organisation and time management skills to maintain deadlines.
The ideal candidate must have the ability to think on their feet, take their own initiative, be resilient and provide a structured professional service.
- Competitive hourly rate of pay
- Generous annual leave entitlements
- A flexible benefits scheme including access to discount shopping (online and high street) and events
- Employee Assistance Programme
- Excellent training and development opportunities
- Monday to Friday
- Free parking at site
As a Business Support Officer your duty will include but are not limited to:
- Initial investigation of reports into environmental crime and appeals.
- Notice processing including queries, appeals and case progression.
- Managing live workbooks in relation to permits, renewals and payments to parking services.
- Requisition of services or goods via procurement systems.
- Use of specialist software in relation to enforcement cases.
- Assist in the preparation of reports and case files.
- Assist the Environment and Enforcement Manager with the allocation of workload to the District Officer team.
- Assisting members of the public with enquiries via email and telephone.
At Mid Devon District Council we value: Pride, People, Performance and Partnerships.
About you:
- Ability to manage and organise workloads
- High level of organisation and focus
- Provide clear instructions
- Problem solver and investigative nature
- A good knowledge of I.T applications including Microsoft office
- Ability to adapt
- Resilient
To find out more about this role please contact Luke Howard (Environment and Enforcement Manager):
For an explanation of what core competencies mean, please see Core Competencies.
A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.
We are unable to sponsor skilled worker visas at this time. Please review the pre employment checks documents.
We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. We are keen to make our interviews accessible. Let us know on your application if you have a disability and need any reasonable adjustments.
We're committed to Equality of Opportunity and welcome applications from all sections of the community.