Business Support Officer

Business Support Officer

CAUSE is recruiting a Business Support Officer to support the effective day-to-day running of our peer-led mental health carers charity.

Location: CAUSE, 393 Holywood Road, Belfast, BT4 2LS

Contract: Permanent Hours: 35 hrs per week

Salary: FTE £25,000 for 35 hrs

Deadline to apply: Wednesday 2nd December 2026 at 2 pm

Working Arrangements: This is primarily an office based position, working 35 hours per week from the CAUSE Belfast office. Following successful induction and subject to the requirements of the role, home working on Wednesdays may be considered by agreement with the Chief Executive. This arrangement will remain subject to organisational and service needs. Occasional travel may be required in connection with CAUSE activities.

Benefits of Working with CAUSE: At CAUSE, we value the contribution of our staff and want to provide a supportive and positive working environment. Alongside the opportunity to work for an organisation making a real difference to mental health carers and their families across Northern Ireland, we offer:

• 25 days' annual leave per year, alongside statutory/public holiday entitlement.
• 5 days' paid Carer's Leave per year, in addition to other leave entitlements.
• Employer pension contribution of 3%.
• Westfield Health Level 1 package following successful completion of six months' employment.
• Access to relevant training and development opportunities.
• A supportive, values-led working environment within a small and committed team.

About CAUSE: CAUSE is a peer-led charity supporting families, partners and friends of people experiencing serious and enduring mental health challenges across Northern Ireland. Our work is shaped by lived experience and includes advocacy, information, emotional support, groups and training.

Working with CAUSE: Our six core values are Compassion, Partnership, Respect, Integrity, Authenticity and Empathy. We are looking for a Business Support Officer who shares these values and will contribute to a welcoming, respectful and supportive environment for carers, colleagues and everyone engaging with CAUSE.

Job Purpose: The Business Support Officer will play a central role in the effective day-to-day running of CAUSE, providing high-quality administrative and organisational support to the Chief Executive and wider CAUSE team. The postholder reports directly to the Chief Executive.

The postholder will coordinate day-to-day office administration, maintain accurate organisational records and help ensure administrative processes are efficient, consistent and well organised.

The role includes routine financial administration, HR and recruitment administration, maintaining organisational systems, coordinating meetings and supporting CAUSE services. The BSO will be a key administrative link with CAUSE's external accountancy provider; professional accounting responsibilities remain with that provider.

This is a varied, hands-on role requiring an experienced, proactive and highly organised individual who can prioritise work, use initiative and take ownership of administrative responsibilities.

For a full job description, application and monitoring form, please see below.