Business Support Officer

The job requirements are detailed below. Where applicable the skills, qualifications, and memberships required for this job have also been included.

Job reference: VAC008344
Posted: 02/06/2026
Closing: 15/06/2026
Location: City Hall College Green City Centre, Bristol BS1 5TR
Salary: BG7: £26,824 - £28,142
Contract: Permanent, Full Time, 37 hours per week
Job category/type: Administration

Permanent, Full Time 37 hours per week. The First Assessment Services is looking for a Business Support Officer to join our team at the Front Door of Bristol Children's Services.

As a Business Support Officer you will provide a range of business support services for one or more service areas. You will take ownership and responsibility, making real time service decisions in response to operational issues in line with local procedures and established guidance.

You will join an established team of Business Support Officers at the Front Door, working closely with Deputy Team Managers and First Response Advisors to ensure that children within our city receive timely responses. Your duties include:

• Load information that comes into our service onto our database.
• Handle enquiries from internal and external customers and stakeholders.
• Engage with colleagues to support development and promote positive working relationships.

We are an inclusive service and it is important that you demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.

Basic DBS Check is required for this role.

Working at Bristol City Council offers an excellent rewards package including flexible working, flexitime, membership of the Local Government Pension Scheme, and a generous annual leave allowance. You will also have the opportunity to contribute to improving our community.

We are a Disability Confident employer; applicants who meet the essential criteria are guaranteed an interview and will receive reasonable adjustments throughout the interview process.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop, and promote people from all sections of the community. Appointments will be made on merit.