Business Support CoOrdinator

EL Engineering Consultants Ltd is a multidisciplinary engineering solutions provider delivering high-quality, sustainable and energy-efficient projects across the pharmaceutical, medical device and advanced manufacturing sectors.

Since our founding in 2011, we have grown into a dynamic team of over 40 professionals across Project Management, Design, Construction Management, Automation, and Mechanical & Electrical Engineering. From concept through to completion, we work closely with our clients to deliver safe, efficient and reliable engineering solutions that support long-term value.

Our work is built on trust, collaboration, technical excellence and consistent delivery. We take pride in building strong client relationships and creating an environment where people are supported to take ownership, keep learning, and contribute meaningfully to the success of each project.

Reports to: PMO Manager

Role Overview As EL continues to grow, we're looking for a proactive Business Operations Coordinator to become a trusted support to our CEO and PMO Director.

This is a varied role for someone who enjoys bringing structure, organisation and efficiency to a growing engineering consultancy.

You'll support executive leadership while coordinating project administration, quality systems, business operations and day-to-day office processes.

The role offers excellent exposure across the business and would suit someone who enjoys working closely with senior leadership while making a genuine impact on how the business operates.

Key Responsibilities

• Provide day-to-day business support to the CEO and PMO Director, helping to ensure priorities are effectively managed.
• Coordinate leadership meetings, including agendas, minutes, actions and follow-up activities.
• Prepare presentations, reports, business updates and correspondence.
• Manage calendars, meeting schedules and key business deadlines.
• Support business planning activities and strategic initiatives where required.

Business Operations

• Support the smooth day-to-day running of the business through effective administrative and operational coordination.
• Maintain company records, business documentation and operational processes.
• Coordinate onboarding activities for new employees and assist with HR administration.
• Manage timesheet administration and reporting, ensuring compliance with company deadlines.
• Support the Office Manager with operational and office-related activities as required.

Project & PMO Support

• Support the PMO Director with project administration and governance activities.
• Maintain project trackers, action logs, reporting schedules and project documentation.
• Assist with project mobilisation, close-out and document management.
• Ensure project information is accurate, organised and maintained consistently.

Quality & Continuous Improvement

• Maintain document control systems, templates and business records.
• Support the administration of the company's Quality Management System (QMS).
• Assist with audit preparation and compliance documentation.
• Identify opportunities to improve administrative processes and implement more efficient ways of working.

What you'll bring

• 2-5 years' experience in an administrative, business support, office coordination, project administration, or executive support role.
• Excellent organisational and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Confident preparing reports, presentations, meeting minutes and business documentation.
• o Outlook
• o Word
• o Excel
• o PowerPoint
• o Teams
• o SharePoint
• Comfortable working independently and taking ownership of administrative processes.
• Professional, discreet and confident working with confidential information.
• Experience within an engineering, construction, consulting or technical environment.
• Previous exposure to project administration or PMO environments.
• Experience with document control or quality management systems.
• Knowledge of ISO 9001 or similar quality frameworks.
• Experience using timesheet or resource management systems.
• An interest in improving business processes and supporting operational excellence.

Personal Attributes

• Highly professional, discreet, and trustworthy.
• Proactive and self motivated.
• Calm and resilient under pressure.
• Able to work independently and use sound judgement.
• Comfortable challenging priorities and managing expectations where required.
• Process oriented, with a continuous improvement approach.
• Confident setting boundaries and maintaining focus on agreed business priorities.

What success looks like

• The CEO spends significantly less time on administrative tasks.
• PMO reporting, governance activities, and project documentation are consistently maintained.
• Timesheet compliance exceeds agreed company targets.
• Quality and document control processes are followed and continuously improved.
• Administrative support is delivered efficiently while remaining focused on leadership and business priorities rather than ad hoc requests from the wider organisation.

At EL, people come first - always. The culture is built on trust, respect, and equality, where everyone is treated as an individual and every contribution matters, regardless of role or experience. It's a close-knit, welcoming environment with approachable leadership, a strong sense of camaraderie, and a genuine willingness to help one another succeed. More than a workplace, EL is a community where collaboration, integrity, and mutual support shape how work gets done every day.