Business Support Administrator

Gladman Developments are the UK's most active and successful land promoter based in Congleton, Cheshire. With over 30 years' experience in achieving planning permissions, our team have years of professional experience and a wide range of industry contacts, from central government, local councils, professional consultants to major housebuilders.

As part of the wider Barratt Group, we partner with landowners to bring forward development opportunities through the planning system.

To provide efficient, proactive, and professional administrative support across the Gladman business. The role is responsible for ensuring the smooth delivery of business support activities, maintaining accurate records, coordinating meetings and travel arrangements, and assisting teams in meeting business priorities, deadlines, and operational requirements.

This is an office based role Monday to Thursday with the flexibility to work from home on Fridays.

Key Responsibilities

The duties of this role include, but are not limited to:

Administrative Support

• Provide comprehensive administrative support to teams across the business.
• Arrange meetings, including diary management, meeting invitations, room bookings, and associated logistics.
• Prepare meeting agendas, reports, presentations, and supporting documentation.
• Format, print and distribute letters, reports and appeal documentation.
• Create and maintain site folders and landowner information booklets.

Data and Record Management

• Maintain and update company databases accurately and in a timely manner.
• Produce reports from databases as required.
• Update and manage communication tracking systems.
• Ensure records are organised, accurate, and compliant with company procedures.
• Handle confidential information with discretion and professionalism.
• Reconcile company credit card expenditure.
• Process and reconcile travel-related invoices.
• Maintain accurate records of expenditure and supporting documentation.

Travel and Event Coordination

• Arrange travel and accommodation bookings for employees.
• Organise catering, buffets, and refreshments for meetings and events.
• Coordinate courier services and other logistical requirements.

Reception and Office Support

• Provide reception cover when required, including answering and directing telephone calls.
• Take and relay messages accurately and promptly.
• Order and maintain stationery and office supplies.
• Support workplace housekeeping initiatives, including recycling and general office organisation.

Person Specification Knowledge, Skills and Experience

• Previous experience in an administrative or business support role.
• Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organisational and record-keeping abilities.
• Ability to manage multiple priorities and work to tight deadlines.
• High level of accuracy and attention to detail.
• Experience of diary management, meeting coordination, and travel booking is desirable.

Personal Attributes

• A collaborative team player with a flexible and positive approach.
• Able to build effective working relationships at all levels across the business.
• Self motivated and capable of working independently using initiative.
• Professional and trustworthy when handling confidential information.
• Proactive, adaptable, and willing to learn new skills.
• Committed to supporting an inclusive, respectful, and collaborative working environment.
• Strong time management skills with the ability to prioritise workload effectively.

This role is often the first point of contact for support within the business and therefore requires an individual who is approachable, professional, highly organised and committed to delivering excellent service to colleagues and stakeholders.

Gladman Developments are part of Barratt Redrow PLC. With over 30 years' experience in achieving planning permissions, our team have years of professional experience and a wide range of industry contacts, from central government, local councils, professional consultants to major housebuilders.

We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.

As part of working for Gladman Developments and specifically for this role we offer:

• Competitive Bonus Scheme
• Private Medical Cover - Single Cover
• 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days)

Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.

Private medical cover

Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more - including physio and talking therapies. You can even add family members.

Pension

First class pension schemes with the option of up to 10% employer contributions.

Annual Health Assessment

All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.

As well as a competitive salary, we offer many ways to make life more affordable - from access to employee loans and savings accounts, to house purchase discounts.

Cycle to Work scheme, reduced hotel rate, discounts at major retailers These make a massive difference to the quality of your lifestyle.

So much more

From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.

About Gladman Developments

Gladman is all about innovation. We are passionate about winning and invest significant expenditure on robust evidence, research, specialist studies and investigations. With over 25 years' experience in obtaining planning permissions, we are the UK's most active and successful land promoter. We have enjoyed significant and prolific success in a range of property sectors, and we continue to go from strength to strength as we look to the future.

Where you'll be
working

Here is where you'll be based, whether that's an office or one of our sites.

Putting diversity and inclusion front and centre

We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture.

Thinking ahead to leave a better world behind

We're building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take.

See how our colleagues are building tomorrow together.