Business Services Manager - Cardiff. Job in Cardiff LilyLifestyle Jobs

Business Services Manager

A well-established, Top 40 accountancy and advisory firm with a strong heritage and a modern, purpose-driven outlook is seeking a Business Services Manager to support the growth of its Business Services offering. The firm works with a diverse client base ranging from entrepreneurs and owner managed businesses to larger, complex and international groups. Known for its collaborative culture, commitment to sustainability and people first values, this organisation offers an environment where high performance is balanced with wellbeing and development.

Your new role

As Business Services Manager, you will take ownership of a varied client portfolio and lead the delivery of high-quality accounting and advisory services. This is a key leadership role, responsible for managing a growing Business Services pod within a hybrid working environment based in Cardiff. You will act as the main point of contact for clients, providing high level advice, overseeing complex accounting and VAT matters, and ensuring all statutory and regulatory requirements are met. Alongside client delivery, you will manage and develop a team, encourage collaboration across departments, and help identify opportunities to enhance services and streamline processes.

Key responsibilities

• Reviewing complex management accounts and statutory accounts
• Overseeing complex VAT returns, including cross border and partial exemption matters
• Managing clients with audited entities and complex group structures
• Ensuring timely and accurate year end adjustments
• Leading and developing a team, managing workloads and supporting progression
• Acting as a trusted advisor to clients, including overseas parent companies
• Working closely with audit, tax and other internal teams to deliver joined up solutions
• Identifying opportunities for additional services and cross selling
• Reviewing and improving processes to drive efficiency without compromising service quality

What you'll need to succeed

To be successful in this role, you will be a qualified accountant (ACCA, ACA, CIMA or equivalent) with strong technical expertise and proven experience managing client portfolios.

• Excellent knowledge of Xero, Sage and cloud accounting systems
• Strong understanding of VAT, including postponed VAT accounting
• Up to date knowledge of accounting standards such as FRS 102
• Experience dealing with HMRC and managing multiple deadlines
• Statutory accounts experience (preferred)
• Proven people management and leadership capability
• Excellent communication and relationship building skills
• A proactive, solutions focused mindset with the ability to lead by example

Benefits

In return, you will receive a competitive salary of £52,000 - £58,000, alongside a comprehensive benefits package and a flexible, hybrid working model (35 hour week with flexitime).

• Private medical insurance and health cash plans
• Pension scheme and group life assurance
• Enhanced family leave and generous holiday entitlement
• Professional qualification support and structured development pathways
• Leadership development, mentoring and coaching opportunities
• Wellbeing initiatives and employee discount schemes