Business Services Administrator

Contract Terms: 35 hours per week (full time), permanent

Salary: £26,886 - £30,402, Grade H4 - H1 of the Albyn Group pay scales

Location: Inverness or Invergordon Office with hybrid working

Closing Date: Tuesday, 31st March 2026 at noon

Interview Date: Monday,13th & Tuesday,14th April 2026

About the Role

Every great organisation runs on great admin-andthat'swhere you come in.

As our Business Services Administrator,you'llbe at the heart of how we work, supporting teams across the Albyn Group and helping us deliver a brilliant and consistent experience for our customers. No two days will look the same. One momentyou'llbe updating records, preparingdocumentsor supporting team colleagues-the next, you might be helping a customer get the information they need or keeping our shared inboxes running smoothly.

You'llthrive in a fast paced, people centred environment, where flexibility is key and accuracy really matters.You'llbe someone who takes pride in doing things well, stays calm under pressure, and enjoys supporting others to deliver their best work.

If you enjoy varied tasks, working with different teams, and making a real difference in the way services run, this role offers the ideal opportunity to grow, contribute and shine.

This hybrid role combines office and remote working in a supportive and collaborative environment.

We're looking for someone with

• Strong organisational skills and attention to detail
• Excellent communication skills and a friendly, customer focused approach
• Confidence in handling calls and enquiries professionally
• Good IT skills, particularly in Microsoft Word, Excel and Outlook
• Experience in administration and working in a customer facing environment
• The ability to work flexibly, manage competing priorities, and support colleagues across different teams
• A proactive, adaptable mindset aligned with Albyn's values

About Albyn Housing Society

Albyn Housing Society is a passionate organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values- Being Caring , Being Professional , and Being Adaptable -are at the heart of everything we do. As Technical Officer, you'll play a crucial role in shaping the future of our property services while ensuring the safety and satisfaction of our tenants.

What we are Offering:

• Enhanced annual leave entitlement
• Development and training opportunities
• Day one sick pay
• Company pension scheme
• Access to an employee assistance program available 24/7
• Family friendly policies

Want to know more and apply?

Do you see yourself in this role? We welcome you to apply by submitting a completed application form OR CV along with a supporting statment to , demonstrating your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

Please note that CVs without a supporting statement may not be considered.

For further information, please contact Paula Cross on or click the links below.