Business Planning & Transformation Lead - Right hand to country MD
Posted 7 days 11 hours ago by Verisure
Permanent
Not Specified
Other
London, United Kingdom
Job Description
We used to call this role Chief-of-Staff. Today, we call it Business Planning & Transformation Lead-because this isn't just about supporting leadership. It's about becoming leadership!
Whether you've built your foundation at a top-tier strategy consultancy or have combined consulting with in-house experience, this role offers the ideal next step to fast-track your path toward executive leadership. Based in London (Victoria) and reporting directly to the Managing Director of the UK you'll step into a central role at Verisure and have a real impact in a successful, dynamic, fast-growing organization.
You'll work shoulder-closely with senior leaders across the country, cluster, and Group level - owning critical projects, driving transformation, and helping to shape the strategic future of the business. This is not a behind-the-scenes position; it's a front-row seat to business leadership, with clear progression toward leadership and Management team roles. The path is proven - nearly 90% of our previous Business Planning & Transformation Leads (formerly named Chief-of-Staff) were promoted within two years, many stepping into leadership roles within a year.
It is more than a support role-it's a pathway to leadership!
Verisure's strategic context and growth journey Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. As part of a regulated service in many countries, we protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. Under our Arlo brand, we are also a leading provider of cameras and video-surveillance services in Europe. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. The trajectory over the past 35 years has been one of uninterrupted, double-digit annual growth. Verisure now proudly protects more than 5 million customers, and is on track to become the world's Home Security provider.
The company's success in the marketplace is based on high customer satisfaction, continuous technological and service innovation, its people and DNA and a best-in-class go-to-market approach. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Verisure is currently a privately held company, backed by strategic investors Hellman & Friedman, GIC and Alba Capital.
Verisure in the United Kingdom and Ireland UK is key country for Verisure, and it is expected to generate solid growth moving forward by driving penetration in these underpenetrated and high potential markets. The business in the UK was launched in 2015 and since then, thanks to a 50%+ growth year-on-year, we became one of the leaders on the market - first in terms of customer acquisition, second in terms of portfolio size (150.000 customers).
Verisure UK is transitioning from startup mode to high-growth, aiming to capture the lion's share of a high-potential market. With ambitious goals for sales, productivity, and efficiency, the UK's attractive demographics, low market penetration, and weak competitor brands present a major opportunity. Verisure plans to deploy new go-to-market strategies to become the leading smart alarm system provider in the UK and Ireland. The new Managing Director Edouard Rekko, a former McKinsey consultant, joined us six years ago and has since led operations across three different countries. This is now his third leadership role within the company (and second Managing Director role) and he is fully committed to driving growth and delivering results at every step, supported by a team of exceptional talents and leaders.
Edouard has worked with multiple Chief of Staffs/ Business Planning & Transformation Leads so far, 80% of which have transitioned into a director position (Country MT level) under his guidance.
Verisure in the UK employs c. 1500 people - most if them being operators and filed sales people. Our main offices are in Newcastle (600) and in London (150).
Responsibilities of the Business Planning & Transformation Lead UK As a Business Planning & Transformation Lead you will have different phasings in your role:
During your introduction period (first 3-9 months), you will onboard the organization as the right hand of the MD, your focus during this period is landing well in the organization. You will be closely involved and supporting on key strategic discussions that land on the MD's desk. You will be in charge of preparing and leading the key strategic MT discussions, preparing quarterly strategic updates for the group and bi-annual updates to the shareholders. Goal of this period is to land in the organization, deliver immediate impact, get wide exposure to all the topics we handle and identify topics that are of most interest to you.
Acceleration phase (after 3-9 months), after your introduction period we need to identify together a topic close to your passion, ideally a complex and multidepartmental topic that has failed before. You will then take ownership of 1 or 2 big strategic projects with a concrete deliverable which you will run in parallel with your standard tasks. This will help you grow as a business leader and built the platform for your continued career with us.
Transition phase, after successfully delivering multiple high impact projects it is time to grow into the business and transition your role to your successor.
The Business Planning & Transformation Lead will serve as a strategic partner and trusted advisor to the Managing Director and the Management Team. This is a highly cross-functional role with visibility across all major initiatives at Verisure UK&I, while also owning and driving key transformational projects from concept to completion.
Priorities will include:
Experiences and Qualifications We see this role as pivotal in driving Verisure's growth and organizational transformation. We are seeking a high-potential, top-performing individual who is proactive, solution-oriented, and focused on delivering tangible value to the business.
This is an exceptional opportunity for someone aiming for a fast track into the CEO office, with the potential to transition into a leadership role within the company's line organization. The successful candidate will have the unique chance to learn from a high-performing CEO and make a significant impact on the business early in their career.
Whether you've built your foundation at a top-tier strategy consultancy or have combined consulting with in-house experience, this role offers the ideal next step to fast-track your path toward executive leadership. Based in London (Victoria) and reporting directly to the Managing Director of the UK you'll step into a central role at Verisure and have a real impact in a successful, dynamic, fast-growing organization.
You'll work shoulder-closely with senior leaders across the country, cluster, and Group level - owning critical projects, driving transformation, and helping to shape the strategic future of the business. This is not a behind-the-scenes position; it's a front-row seat to business leadership, with clear progression toward leadership and Management team roles. The path is proven - nearly 90% of our previous Business Planning & Transformation Leads (formerly named Chief-of-Staff) were promoted within two years, many stepping into leadership roles within a year.
It is more than a support role-it's a pathway to leadership!
Verisure's strategic context and growth journey Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. As part of a regulated service in many countries, we protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. Under our Arlo brand, we are also a leading provider of cameras and video-surveillance services in Europe. Our mission is to provide our customers peace of mind by protecting what matters most to them.
With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. The trajectory over the past 35 years has been one of uninterrupted, double-digit annual growth. Verisure now proudly protects more than 5 million customers, and is on track to become the world's Home Security provider.
The company's success in the marketplace is based on high customer satisfaction, continuous technological and service innovation, its people and DNA and a best-in-class go-to-market approach. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.
Verisure is currently a privately held company, backed by strategic investors Hellman & Friedman, GIC and Alba Capital.
Verisure in the United Kingdom and Ireland UK is key country for Verisure, and it is expected to generate solid growth moving forward by driving penetration in these underpenetrated and high potential markets. The business in the UK was launched in 2015 and since then, thanks to a 50%+ growth year-on-year, we became one of the leaders on the market - first in terms of customer acquisition, second in terms of portfolio size (150.000 customers).
Verisure UK is transitioning from startup mode to high-growth, aiming to capture the lion's share of a high-potential market. With ambitious goals for sales, productivity, and efficiency, the UK's attractive demographics, low market penetration, and weak competitor brands present a major opportunity. Verisure plans to deploy new go-to-market strategies to become the leading smart alarm system provider in the UK and Ireland. The new Managing Director Edouard Rekko, a former McKinsey consultant, joined us six years ago and has since led operations across three different countries. This is now his third leadership role within the company (and second Managing Director role) and he is fully committed to driving growth and delivering results at every step, supported by a team of exceptional talents and leaders.
Edouard has worked with multiple Chief of Staffs/ Business Planning & Transformation Leads so far, 80% of which have transitioned into a director position (Country MT level) under his guidance.
Verisure in the UK employs c. 1500 people - most if them being operators and filed sales people. Our main offices are in Newcastle (600) and in London (150).
Responsibilities of the Business Planning & Transformation Lead UK As a Business Planning & Transformation Lead you will have different phasings in your role:
During your introduction period (first 3-9 months), you will onboard the organization as the right hand of the MD, your focus during this period is landing well in the organization. You will be closely involved and supporting on key strategic discussions that land on the MD's desk. You will be in charge of preparing and leading the key strategic MT discussions, preparing quarterly strategic updates for the group and bi-annual updates to the shareholders. Goal of this period is to land in the organization, deliver immediate impact, get wide exposure to all the topics we handle and identify topics that are of most interest to you.
Acceleration phase (after 3-9 months), after your introduction period we need to identify together a topic close to your passion, ideally a complex and multidepartmental topic that has failed before. You will then take ownership of 1 or 2 big strategic projects with a concrete deliverable which you will run in parallel with your standard tasks. This will help you grow as a business leader and built the platform for your continued career with us.
Transition phase, after successfully delivering multiple high impact projects it is time to grow into the business and transition your role to your successor.
The Business Planning & Transformation Lead will serve as a strategic partner and trusted advisor to the Managing Director and the Management Team. This is a highly cross-functional role with visibility across all major initiatives at Verisure UK&I, while also owning and driving key transformational projects from concept to completion.
Priorities will include:
- Ownership of Critical Projects - Take full responsibility for several high-impact, end-to-end projects, including:
- Supporting the development of new go-to-market strategies and business opportunities through strategic partnerships.
- Building a deeper understanding of industry players and market dynamics to enhance our competitive positioning.
- Defining marketing strategies to boost brand awareness and reach.
- Contributing to the development of business performance tools.
- Bringing in best practices from across the group and adapting them for the UK&I market.
- Leading the design and implementation of strategic process changes, ensuring successful rollout across the organization.
- Strategic Advisor and Right hand to the Managing Director:
- Act as the right-hand to the Managing Director, expanding their reach by supporting the definition and execution of strategic initiatives in UK&I, as well as key value-creation projects.
- Collaborate with the MD on ad hoc, high-priority issues that require deep dive analysis and high attention.
- Transversal and multidisciplinary business enabler
- Work closely with the entire Management Team on strategic and transversal projects impacting including Marketing and Lead Generation, Commercial channels including field sales, sales structure creation, alliances, Portfolio, Operations.
- Facilitate interactions with many stakeholders at Country, Cluster and Group-level
- Participate with strategic planning in projects for our company, both at country and global level
Experiences and Qualifications We see this role as pivotal in driving Verisure's growth and organizational transformation. We are seeking a high-potential, top-performing individual who is proactive, solution-oriented, and focused on delivering tangible value to the business.
This is an exceptional opportunity for someone aiming for a fast track into the CEO office, with the potential to transition into a leadership role within the company's line organization. The successful candidate will have the unique chance to learn from a high-performing CEO and make a significant impact on the business early in their career.
- Top performer and proven track record from a top-tier strategic consulting firm
- Minimum of a bachelor's degree in an analytical field (e.g., engineering or business administration) from a leading institution.
- Ideally, hands-on experience with lead generation, commercial or sales projects in fast-paced B2B2C or B2C environments.
- Experience in both top-tier consulting and in-house roles would be a strong advantage.
- Significant experience working in multinational, multicultural settings.
- Demonstrated success in managing projects and delivering high-impact presentations.
- Fluent in English (French and/or Spanish are helpful)
- Problem Solving and Analytics - strong at structuring complex problems through quantitatively sound analysis, demonstrating exceptional business and commercial judgment. Ability to synthesize information into actionable conclusions enabling efficient decision making.
- Agility and Flexibility - thrives in dynamic environments, adapting swiftly to new information and changing circumstances . click apply for full job details