Business Operations Manager

Location Hybrid London, UK 2-3 days per week in the London Bridge office

Team Finance

Seniority Mid-level, Senior

• Closing: 12:12pm, 30th Apr 2025 BST

Perks and benefits

Work from home option

Employee Assistance Programme

Enhanced maternity and paternity leave

Sabbatical Opportunities

Team social events

Cycle to work scheme

Dogs in the office

Candidate happiness

8.65 (3423)

Job Description

ABOUT US:

At Founders Pledge, our mission is to empower entrepreneurs to do immense good. Since launching in 2015, we've raised over $10 billion for the most impactful social causes. We offer the simplest path to impact for successful entrepreneurs, providing end-to-end giving infrastructure, pioneering research, and access to a worldwide network of experts. In other words, we help tech leaders become strategic philanthropists. Our 2000+ members include the people behind industry-leading companies such as Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber.

ABOUT THE ROLE:

We're looking for a Business Operations Manager (or Analyst) to partner with our CFO and transform how our "back office" operates. As a key player in our mission-driven team, you'll ensure Founders Pledge is ready to scale efficiently, sustainably, and strategically as we grow.

This is a high-impact role where you'll work across Finance, Risk, Impact Analytics, and Philanthropic Services to optimize processes, manage key projects, and drive alignment across teams. You'll be the go-to problem solver, helping unblock challenges, streamline operations, and ensure critical initiatives are delivered successfully.

WHAT YOU'LL DO:

Be a Strategic Partner

• Act as the CFO's right hand, helping prioritize and delegate tasks to ensure smooth execution of strategic goals.

• Step into meetings and decision-making processes on behalf of the CFO when needed.

• Coordinate the Investment Committee: facilitate meetings, manage agendas, and ensure alignment with strategic investment objectives.

Drive Operational Excellence

• Identify inefficiencies across teams and design solutions that improve processes and scalability.

• Build robust systems that can support Founders Pledge's ambitious growth plans.

Foster Collaboration

• Work closely with Finance, Philanthropic Services, and Impact Analytics to ensure seamless cross-team operations.

• Unblock challenges and drive alignment to keep teams moving forward.

Lead Key Projects

• Own and deliver high-priority projects that align with Founders Pledge's organizational objectives.

• Manage timelines, stakeholder communication, and follow-through to ensure success.

Track and Report Progress

• Monitor deliverables across operational teams and provide regular updates to the CFO and leadership.

WHAT WE'RE LOOKING FOR:

We're excited to hear from you if you

Have a knack for process improvement

• Proven experience in optimizing systems and creating efficiencies.

• Motivated by making things better and driving meaningful change.

• Comfortable collaborating with tech stakeholders, and able to speak the language of automation and technology.

• Experienced in project management (formal or informal), with a track record of successfully managing initiatives to completion.

Are a natural leader and collaborator

• Strong leadership skills with the ability to influence and motivate across teams.

• Skilled at holding people accountable diplomatically, including senior stakeholders.

Communicate with clarity and confidence

• Excellent communication skills, tailored to different audiences.

• Comfortable managing upwards and providing clear, concise updates to leadership.

Are data-driven and detail-oriented

• Finance-literate and comfortable discussing accounting, reporting, and operations.

• Organized and methodical, with a love for documenting processes that others can use.

Thrive on autonomy and initiative

• Proactive and decisive, with a track record of driving improvements independently.

• Quick to spot inefficiencies and suggest practical, scalable solutions.

Bonus Points For

• Familiarity with AI tools and their potential to enhance operations.

• A willingness to challenge the status quo to achieve the greater good.

WHY WORK WITH US?

You can find more about the benefits we offer here , but what makes us truly special is both our mission and our people. We're a diverse team, from both charitable and commercial backgrounds, who believe that amazing things can happen when we tackle problems together. We offer a flat structure and an opportunity to help shape the future of philanthropy.

We bring the global team together once per year for a global offsite. This is a week of collaborative learning, ideas generation and socialising. In addition to this, each team has the opportunity to meet together at least once per year.

We are proud to be an equal opportunity employer and value diversity at Founders Pledge. We seek people with different strengths, experiences and backgrounds, who share our drive to understand and solve complex social challenges.

We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Finding solutions to the world's most pressing problems requires different perspectives and unique ways of thinking and we are committed to building an inclusive and diverse workplace where everyone can do their best work.