Business Development Manager (South West)
Posted 4 days 20 hours ago by Micronclean
£33,000 - £36,000 Annual
Permanent
Full Time
I.T. & Communications Jobs
South West, United Kingdom
Job Description
LOCATION: South West RegionJOB TYPE: Full time HOURS OF WORK: Monday to Friday, 09:00-17:00 (half hour unpaid lunch break)SALARY: £33,000-£36,000 pa + Uncapped Commission (£45,000 pa OTE) + Car + Benefits. JOB PURPOSE You will strategically manage a territory of customers, maintaining, developing and growing profitable Textile, Consumable and Medical Device sales. Responsible for a dedicated portfolio of accounts, you will service existing customers as well as bring on new business. Working towards the company's Strategic Objectives, you will manage and develop relationships, raise market awareness, define long-term strategic goals, identify new opportunities, negotiate, re-sign and close sales - working alongside a dedicated Sales Co-ordinator.Key Responsibilities Account Management (approx. 50% of the role)
- Commercial responsibility for the quality of service received by the customer
- Liaising effectively with other departments to ensure service excellence
- Proactively servicing each customer through calls and visits
- Day-to-day maintenance of existing accounts
- Responding to incoming queries and working closely with the office-based service team
- Understanding each customer to make recommendations in line with their requirements
- Problem solving for customer issues and offering innovative solutions
- Re-signs, contract extension agreements and price increase negotiation
- Measuring new wearers and project managing the installations process
- Delivering on sales KPIs
- Proactively going after new business in partnership with a dedicated Sales Co-ordinator
- Attending new sales meetings and building a visible sales pipeline in line with targets
- Working within the Group Product Managers strategy for both Textiles and Consumables
- Identifying new opportunity and selling additional products and services into existing customers
- Understanding of the company Costing Model
- Management of competitive tender processes
- Seeing enquiries through to installation and beyond as they become part of your territory
- Acting as a Micronclean Ambassador, presenting the business as the technical leader and innovator in the Cleanroom industry
- Diary management and strategic planning of activity
- Maintaining the CRM system with accurate contact information and documentation
- Recording all customer communication and visits on the CRM system
- Maintaining the new business pipeline to provide accuracy regarding capacity and revenue
- Reporting on activity and pipeline as requested by senior management
- Production of quotations and preparation of contract documents and orders
- Utilisation of available data and portfolio reports to make recommendations
- Manipulation of relevant data into customer-friendly documentation
- Regular projects to support other departments in their servicing of your customers
- Good working knowledge of Microsoft Word, PowerPoint, Excel and Outlook
- An understanding of manufacturing or rental services would be advantageous
- Full UK/EU driving licence
- Proven Account Manager experience (responsible for service as well as achieving sales targets) across a large territory
- Experience using CRM systems with the ability to pick up new systems quickly
- Confident, self-driven and motivated; able to work independently and as part of a UK-wide team
- Capable of working efficiently in a fast-paced, demanding setting
- Able to manage your own diary remotely whilst maintaining visibility across the Lincolnshire-based business
- Willingness to travel to our Head Office in Lincolnshire (may involve overnight stays) for quarterly meetings, training and conferences
- Exceptional interpersonal abilities
- A generous yearly bonus paid every January to all staff
- 30 days annual leave (including bank holidays), increasing to 33 days for loyalty service
- Company Sick Pay scheme
- Company pension contributions of 5% of salary
- Employee Assistance Programme (EAP), private counselling and wellbeing support
- A growing, family-owned, highly successful business with a history spanning back to the 1920s
- Highly committed to investing in people and training, with a proven history of internal promotions
- A great culture represented in our company values known as the SKIEs
- The knowledge that you are making a difference, playing a role in key supply chains such as the Covid-19 vaccine.