Business Development & Partnerships

An exciting opportunity to join a fast paced premium healthcare private members club.

The Business Development & Partnerships lead, reporting directly to the CEO, will be responsible for identifying, developing, and securing new HNWI members and corporate clients. You will play a key role in expanding the client base, building strategic partnerships, and promoting the premium membership offerings. This role combines sales strategy, relationship building, and a deep understanding of healthcare and luxury client expectations.

Role & Key Responsibilities:

Business Development & Sales

• Working alongside the CEO to execute a business development strategy targeting high-net-worth individuals (HNWIs), families, corporate clients, and referrers (e.g., physicians, advisors).
• Identify and qualify leads through research, networking, and relationship development.
• Manage the full sales pipeline from outreach to closing, maintaining a high close rate.
• Provide weekly & monthly sales reports & track to KPIs
• Work with CEO on executing growth strategies for onboarding of new members
• Attend networking events and healthcare conferences to represent the brand.
• Develop referral programs and strategic alliance

Partnerships & Strategic Growth

• Build and maintain relationships with family offices, finance / tech corporations, lifestyle concierge service providers, and hospitality partners to generate new business
• Assist CEO in managing partnerships pipeline

Client Onboarding & Member CRM

• Work with the Concierge team to ensure smooth onboarding of new clients.
• Understand the unique needs of each client and tailor value propositions accordingly.
• Monitor satisfaction and retention metrics, and implement loyalty programs.
• Coordinate with the medical concierge team to ensure premium service delivery.
• Act as the point of contact for VVIP clients, managing their experience and resolving issues

Experience & Skill Set

• Previous private wealth management experience ( family office, concierge)
• Strong proven sales record with UHNWIs and corporate partners
• Excellent organizational and project management skills
• Proven success in business development or sales roles (preferably in healthcare, wellness, luxury services, or hospitality).
• Exceptional communication and interpersonal skills with the ability to influence and build trust quickly.
• Strong understanding of the luxury client expectations
• Strategic thinker with a results-oriented mindset.
• Ability to manage multiple priorities and work independently

Requirements

• Bachelor's degree
• 5+ years of experience in business development/ membership management , preferably within a corporate, family office or Luxury Hospitality field.
• Demonstrated experience building a network of high-value clients or partners.
• CRM proficiency (e.g., Salesforce, HubSpot) and sales analytics tools
• Previous experience in concierge / premium healthcare an advantage but not required

Compensation & Benefits

• Competitive salary + commission structure
• Access to exclusive healthcare and wellness benefits
• Opportunities for growth in a fast-scaling, mission-driven company
• Collaborative and dynamic team culture
• Health insurance & Pension plan

Location: Central London (part time remote working to be discussed)