Business & HR Administration Apprentice

This exciting opportunity with L J Heffernan, a growing business, has arisen. The successful candidate will need to pay attention to detail and be able to undertake varied duties including administrative, customer service and human resource activities.

• Answering the telephone in a polite and professional manner
• Accurately communicate via email and letter
• Using Microsoft Packages, in particular Word and Excel
• Responsible for co-ordinating the post
• Inputting data onto internal systems with a high level of accuracy
• Responding to requests for information promptly
• Managing reordering of stationery, refreshments and consumables
• Producing reports, when requested.
• Any other relevant duties to support the needs of the business

Human Resources and Staff Development functions:

• Maintaining and updating HR records and databases
• Supporting recruitment and selection processes from advertising through to onboarding and pre-employment checks, issuing contracts and employment documentation
• Producing reports and management data

The post holder also supports staff development activities by:

• Coordinating training applications and events, maintaining training records, organising induction programmes, monitoring quality and feedback, and liaising with internal and external providers
• Additional responsibilities include handling enquiries, processing shared email accounts, preparing correspondence, taking meeting minutes, supporting service standards, monitoring, maintaining supplies, assisting with projects and events, and delivering professional, polite, and efficient customer service to staff and visitors
• The role requires adherence to company policies and values, including equal opportunities, safeguarding, and health and safety requirements, participation in performance management and continuous professional development, contribution to organisational improvement, demonstration of core competencies, and undertaking any other reasonable duties as directed by the Line Manager

As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development, the requirements to complete the programme are as follows:

• Attend and be punctual for all induction sessions, lessons and work-based training / support sessions
• Complete all required assignments by the required timeline
• Build up your portfolio of ongoing evidence
• Access support from your tutor / assessor and your manager

You will be required to travel to other sites to undertake duties involving using a drone.

It woud be an advantage if you have use of a car.

Having an interest in social media and content creation is a must.

LJ HEFFERNAN UTILITIES LIMITED

Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.