Business Analyst - ERS

Business Analyst - Regulatory Software Solutions (Aviation)

The Business Analyst is responsible for supporting the delivery of regulatory software solutions within the aviation domain. The role works closely with Product Owners, customers, subject matter experts, and delivery teams to define business and regulatory requirements and translate them into structured outputs for Agile development.

Responsibilities

• Engage with customers and stakeholders to gather and document business needs and regulatory requirements.
• Facilitate workshops, interviews, and discovery sessions to support requirements definition.
• Analyze legislation, policies, and operating procedures and translate them into functional requirements.
• Support the Product Owner in developing and maintaining user stories, epics, acceptance criteria, and business rules.
• Contribute to backlog refinement, prioritisation, and sprint planning activities.
• Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
• Collaborate with UX, development, and QA teams throughout the development lifecycle.
• Provide ongoing clarification of requirements and business context to delivery teams.
• Support user acceptance testing and solution validation activities.
• Identify opportunities to improve customer journeys and operational efficiency.
• Support the design of digital workflows aligned with regulatory and operational requirements.
• Ensure solutions remain consistent with regulatory frameworks and organisational goals.

Qualifications

• Minimum 5 years of experience in Business Analysis, Systems Analysis, or Product Analysis roles.
• Experience working within Agile or Scrum delivery environments.
• Demonstrated ability to gather, analyse, and document business and system requirements.
• Experience developing user stories and acceptance criteria.
• Strong stakeholder engagement and facilitation capabilities.
• Effective written and verbal communication skills.
• Ability to translate complex business processes into structured requirements.
• Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
• Experience working within regulated industries such as aviation, public sector, financial services, healthcare, insurance, utilities.
• Experience interpreting legislation, regulations, standards, or compliance requirements.
• Experience supporting Product Owners and contributing to product backlog management.
• Experience working with aviation authorities, registries, or regulatory systems.
• Experience delivering solutions for government or statutory bodies.
• Familiarity with regulatory frameworks such as EASA, ICAO, or similar.

Benefits

• Innovative technology and a record of sustainable growth.
• Career development and internal growth opportunities.
• Education support to help advance your skills.
• Opportunities to contribute to meaningful, high impact work.
• A supportive, inclusive workplace built on trust and collaboration.
• Recognition programs that celebrate contributions and achievements.
• A hybrid work schedule that supports work-life balance.

Equal Opportunity Employer

ISC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.