Business Administration Apprenticeship

At seca, you'll become part of a supportive and collaborative team where your contribution is valued from day one. This apprenticeship offers genuine opportunities to develop professionally while building the skills and confidence needed for a successful career in business administration and sales support.

Seca UK is looking for a motivated and organised Business Administration Apprentice to join our Sales team. This is an excellent opportunity for someone looking to start a career in business administration while gaining hands on experience in a fast paced commercial environment.

Working closely with the Sales Team and Account Managers, you will provide administrative support, manage customer enquiries, maintain CRM records, and help ensure excellent customer service throughout the sales process.

Key Responsibilities

• Respond to inbound customer enquiries from across the UK.
• Prepare quotations for smaller enquiries (typically under £1,000) and accurately log all opportunities within HubSpot CRM.
• Track quotations and follow up with customers to maximise conversion opportunities.
• Maintain accurate customer records within HubSpot and ensure all data is kept up to date.
• Manage and update Route to Market and Service Contract databases.
• Provide day to day administrative support to the Sales team.
• Support Account Managers by scheduling and coordinating regular online meetings with existing customers.
• Assist with preparing sales documentation, reports and customer communications.
• Ensure customer information is accurate, organised and compliant with company procedures.
• Work collaboratively with colleagues across the business to support sales activities and deliver excellent customer service.

Skills and Qualities

• Well organised with excellent attention to detail.
• A confident communicator, both verbally and in writing.
• Friendly, professional and customer focused.
• Able to prioritise tasks and manage their time effectively.
• Willing to learn and develop new skills.
• Comfortable using Microsoft Office applications (Word, Excel and Outlook).
• Interested in developing experience with CRM systems such as HubSpot (training will be provided).

What You'll Gain

• A nationally recognised Business Administration apprenticeship qualification.
• Practical experience within a successful sales environment.
• Full training and ongoing support from experienced colleagues.
• Exposure to customer service, sales administration and CRM management.Opportunities to develop valuable commercial and administrative skills for a long term career.

Entry requirements Skills required

• Customer care skills
• Initiative
• Logical

Training to be provided

Business Admin Level 3

Things to consider

Starting salary - £10/hour

Business Admin Level 3

Location At a Glance

Salary:
£ 20800per year

Working week:
Monday - Friday

Duration:
13 Months

Apprenticeship standard:
Business administrator (Level 3)