Buildings & Facilities Manager

Location: On site / Peterborough, UK

Job type: Permanent / Full-time

Sector and subsector: Arts Management

Annual Fixed Salary: £38,760 per annum

Job Title: Buildings and Facilities Manager

Responsible to: Head of Operations

Place of Work: Based in North Devon or Peterborough, with monthly travel between locations.

Hours of Work: 40 hours per week, including some evenings and weekends

Contract: Permanent

Closing Date: 8th July 2026

About Landmark Theatres Landmark Theatres is a portfolio of regional venues in North Devon and Peterborough delivering a wide variety of arts and cultural opportunities for local communities. The venues include Queen Theatre (Barnstaple, 650 seats), Landmark Theatre (Ilfracombe, 450 seats), New Theatre Peterborough (1,100 seats) and Key Theatre Peterborough (112 & 360 seats). Landmark Theatres is a National Portfolio organisation and has received an annual grant of £1 million to support its artistic mission.

Purpose of the role The Buildings and Facilities Manager will provide strategic and operational leadership for Landmark Theatres' estate across North Devon and Peterborough. The postholder will ensure all venues are safe, well maintained, legally compliant, and environmentally sustainable. The role oversees hard and soft facilities services, statutory compliance, contractor performance, capital works, sustainability objectives, buildings, environmental management, IT infrastructure, and procurement.

Key Responsibilities

• Lead the day to day management of the estate, including planned and reactive maintenance, cleaning, utilities, security, and waste services.
• Ensure all venues are safe, operational, well presented, and compliant with legal, regulatory, and organisational requirements.
• Maintain building fabric, mechanical and electrical systems, backstage infrastructure, and public areas through planned preventative maintenance programmes and lifecycle planning.
• Develop and maintain asset registers, condition records, and repair and replacement schedules.
• Manage facilities budgets effectively, ensuring cost efficiency, value for money, and appropriate financial control.
• Coordinate in house maintenance activity, including work delivered with the Technical Team and the Head of Production & Programme.
• Act as the main point of contact for landlords, local authorities, and other key stakeholders on property, maintenance, and compliance matters.
• Plan and deliver minor to medium scale refurbishment, renovation, and infrastructure improvement projects.

Health & Safety (H&S) Leadership

• Act as the organisation's Health & Safety lead and Competent Person, overseeing statutory compliance for fire, gas, water hygiene, asbestos, and lifting operations.
• Develop, implement and review health and safety policies, procedures, and risk assessments.
• Monitor health and safety performance across the estate and address identified issues promptly.
• Undertake internal audits, inspections, and risk assessments.
• Lead investigations into incidents and near misses, ensuring timely reporting and root cause analysis.
• Coordinate health and safety induction and mandatory training for staff.
• Promote a strong safety culture through the Health & Safety Committee and cross departmental work.
• Maintain up to date knowledge of UK legislation and sector best practice, advising colleagues.

Sustainability & Environmental Strategy

• Lead the development and delivery of the environmental strategy in line with the Theatre Green Book.
• Set, monitor and report on sustainability targets, including energy efficiency, waste reduction and water conservation.
• Ensure compliance with environmental legislation, organisational standards and external reporting requirements, including Arts Council England.
• Embed sustainable practices within maintenance, procurement and capital projects.
• Promote environmental responsibility through awareness raising and staff engagement.
• Keep abreast of relevant legislation, sector guidance and emerging best practice and advise colleagues.

IT & Infrastructure Oversight

• Oversee the operation and development of IT infrastructure across all venues.
• Manage relationships with IT suppliers and service providers, ensuring maintenance, troubleshooting, upgrades and procurement.
• Ensure appropriate cyber security controls and data protection measures are in place and reviewed.
• Support the implementation and integration of key operational systems such as Spektrix, Artifax, Point One and Blue Lemon.
• Coordinate IT related support and training for staff.
• Develop and maintain IT policies and procedures to support compliance, continuity and operational effectiveness.
• Work with senior leaders to align digital infrastructure with organisational priorities including capital improvements.

Capital Projects & Building Improvements

• Scope, plan and deliver minor refurbishment, upgrade and equipment installation projects.
• Coordinate consultants, contractors and suppliers to ensure timely, safe and budgeted delivery.
• Ensure building improvements reflect access, safety, sustainability and user experience priorities.
• Prepare reports, forecasts and updates for senior leaders and the Board.

People & Culture

• Provide line management for facilities staff and contractors.
• Champion an inclusive, collaborative, and positive working culture across all venues.
• Act as a visible and approachable leader across sites, working closely with colleagues in Production, Front of House and Hospitality.
• Oversee keyholding arrangements and out of hours emergency response.
• Support staff wellbeing, inclusive recruitment, induction and organisational commitments to access and inclusion.
• Support planning and delivery of training, personal development and policies that promote learning, equity and team working.

General Responsibilities

• Work in accordance with Landmark Theatres Ltd's Code of Conduct and all organisational policies.
• Actively support environmental objectives through sustainable practices.
• Attend company events, performances, previews and press nights as required.
• Participate in training, professional development and wellbeing initiatives.
• Demonstrate flexibility and a proactive approach to the changing demands of live theatre operations.
• Champion Landmark Theatres' vision, mission, values and objectives.
• Undertake any other reasonable duties requested by the Senior Leadership Team.

Person Specification - Buildings and Facilities Manager Essential Experience & Knowledge

• Proven experience in facilities or estates management within a multi site, complex or public facing environment.
• Track record of leading statutory compliance, planned maintenance and building services delivery.
• Strong knowledge of UK Health & Safety legislation and risk management.
• Experience managing contractors and service providers through SLAs and performance based contracts.
• Practical experience overseeing capital improvement works, including refurbishment and upgrade projects.
• Understanding of sustainability principles and implementing environmental strategies.
• Experience collaborating across departments to deliver integrated services.
• Familiarity with IT and digital systems infrastructure relevant to building operations.
• Line management experience, including team development and performance oversight.

Qualifications & Training

• A relevant formal qualification in Facilities Management, Building Services or Health & Safety (e.g. IWFM Level 4+, HNC/HND).
• Health & Safety qualification (NEBOSH General Certificate or IOSH Managing Safely).
• Fire Risk Assessor training or willingness to complete recognised training.
• First Aid at Work or willingness to train.
• Evidence of CPD in sustainability, procurement or contract management (desirable).

Additional Skills & Attributes

• Ability to identify risks and opportunities with strategic foresight.
• Excellent planning, prioritisation and time management skills.
• Strong analytical skills with the ability to interpret compliance, operational and financial data.
• Sound financial acumen to manage budgets, procurement and broader financial planning.
• Confident communicator and advocate, able to represent the organisation in professional and public settings.
• Flexible, adaptable and resilient under pressure with a proactive approach.
• High levels of integrity, discretion and judgement.

Personal Attributes & Values Alignment

• A strong and motivational team leader who inspires trust and high standards across diverse teams.
• A natural collaborator who builds positive relationships across departments and external stakeholders.
• Committed to Landmark Theatres' values of inclusion, collaboration, innovation, empowerment and sustainability.
• Personally invested in improving access, wellbeing and inclusion across all aspects of facilities and operations.

Equality, Diversity, Inclusion, Access & Flexible Working Landmark Theatres believes that theatre is for everyone and that the organisations that make it should reflect the diversity of the communities they serve . click apply for full job details