Building Safety Levy Administration Officer (Systems and Performance)

Contract: Fixed term until 31 August 2028

Solihull Council is looking for a motivated and detail-oriented Administration Officer to join our Planning, Design & Engagement Services team.

This is an exciting opportunity to play a key role in supporting the delivery of the Building Safety Levy, a new high-profile national initiative that helps ensure the safety of our built environment. In addition, you will contribute to vital services including Planning, Building Control and Land Charges.

Working within a busy and supportive administration team, you'll provide essential systems, data and customer support, ensuring services run smoothly and deliver high-quality outcomes for residents, businesses and partners.

What you'll be doing

• Providing frontline advice and support to customers, businesses and stakeholders.
• Maintaining and updating Building Safety Levy records, databases and statutory registers accurately.
• Ensure national deadlines are met and processes followed with regards receipting and invoicing payments for the Building Safety Levy.
• Supporting Planning and Building Control teams, including interpreting construction drawings and calculating the levy.
• Managing and inputting data into specialist systems such as GIS mapping and web applications.
• Processing financial transactions, fees and payments in line with regulations.
• Supporting the delivery of events, meetings and service activities.
• Ensuring compliance with GDPR, legislation and council policies.

About you

• Previous experience in an administration or office-based role
• GCSEs (or equivalent) in English and Maths
• Strong IT skills, including Microsoft Office and database systems
• Experience working in a customer-focused environment
• Ability to manage data accurately and maintain records
• Good organisational skills with the ability to prioritise workloads and meet deadlines
• Highly effective communication skills, both written and verbal

What we offer

• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• A flexitime scheme.
• Access to our Employee Assistance Programme - a 24-hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.