BSW CAMHS InReach Team Administrator

Job Summary

Are you passionate about the emotional wellbeing of children and young people?

As the CAMHS InReach administrator, you'll play an important role in supporting the team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services, and acting as the main administrative contact for this team.

The CAMHS InReach team is a multi-disciplinary service made up of psychologists, family therapists, psychotherapists, social workers, occupational therapists and nurses. The team works closely with Local Authority Children's Services and other partner agencies to provide coordinated care and support for children, young people and families with complex needs.

Main duties of the job

• Be the first point of contact for the team, handling email enquiries with professionalism and sensitivity.
• Process new referrals and accurately input patient details and treatment information into spreadsheets and electronic healthcare systems.
• Maintain accurate records, spreadsheets and tracking systems, providing routine information and data to support service monitoring.
• Support service coordination, including diaries, meetings and minute taking.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application. Please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Person Specification Knowledge Essential

• Good all round IT knowledge

Desirable

• Understanding of mental health issues
• Safeguarding knowledge
• Knowledge of information analysis

Qualifications - Academic/Skills/Professional Essential

• Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an administration role.
• GCSE English and Maths.

Desirable

• Administration/secretarial qualifications

Further Training or Job-Related Aptitude and Skills Essential

• Able to prioritise and manage own workload
• Able to work effectively under pressure/cope with distractions.
• Excellent organisational skills and attention to detail
• Proficient with MS Office suite, in particular Excel, Word, Outlook and Teams.
• Understands the need for confidentiality.
• Team player with the ability to plan and organise work within the admin team to meet particular service needs.
• Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner.

Desirable

• Able to draft and compile accurate reports.
• Data analysis and interpretation skills.

Experience Essential

• Relevant experience of working as an Administrator.
• Proven experience of using databases to add/amend/retrieve information.
• Experience of working to deadlines and prioritising a heavy workload.
• Experience of managing diary systems and tracking information.

Desirable

• Experience of using healthcare patient record systems e.g. RIO.
• Experience of working in children's services.
• Experience of working in healthcare administration or public sector administration.
• Minute-taking experience.

Personal Qualities Essential

• Able to work independently and with limited supervision.
• Ability to deal with the public/partner agencies in a polite and professional manner.
• Able to work flexibly across other teams, if required.
• Desire to attend courses relating to role as appropriate.

Contractual requirements Essential

• Ability and willing to travel independently between CAMHS sites within the Trust to provide administrative cover should the need arise.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Oxford Health NHS Trust

Address

Melksham Community Hospital

Melksham

SN12 7NZ

United Kingdom

Employer's website

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Full-time,Flexible working,Home or remote working