Browse Product Owner

About The Role

Browse Product Owner

Hereford, England, United Kingdom

Type: Permanent, Full Time

Working Pattern: Hybrid (Onsite 3 days a week)

The Opportunity

MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross-functional squads that own key customer journeys end-to-end.

We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform.

If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact.

Who Are We?

MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.

We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.

We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey.

More than a role

• Competitive Salary: Your talent deserves recognition
• Company bonus: We succeed, you benefit
• Career Growth: real opportunity to develop within a growing business
• Employee Discounts: Stay stylish with our exclusive discounts.
• Company Pension: Secure your financial future.
• ️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
• Birthday Delight: Take your special day off to celebrate YOU
• Free Parking
• Health & Wellbeing programme; including critical illness insurance

The Role Scope

As Browse Product Owner, you will own the end-to-end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance.

You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy.

Role key responsibilities

Product Vision & Strategy

• Define and communicate a compelling product vision for the Browse domain
• Shape and own the roadmap aligned to business and product strategy
• Balance short-term optimisation with longer term strategic bets

Value & Commercial Impact

• Prioritise initiatives that maximise ROI and customer value
• Identify friction points within the discovery journey and translate them into actionable improvements
• Define clear success metrics aligned to commercial performance and North Star metrics
• Monitor performance daily and present progress against quarterly goals

Discovery & Data-Driven Decisions

• Lead hypothesis-driven discovery using qualitative and quantitative insight
• Leverage A/B testing and experimentation to validate ideas and reduce risk
• Interpret complex sales and behavioural data to inform prioritisation

Product Leadership & Execution

• Lead a cross-functional squad through clear vision and prioritisation
• Own and refine the product backlog, ensuring work is outcome-focused.
• Clearly articulate customer problems and desired outcomes to designers and engineers
• Create alignment and momentum without formal line management responsibility
• Protect team focus and product integrity

Stakeholder & Partner Management

• Build strong relationships across digital, trading, marketing and technology
• Influence senior stakeholders through clear storytelling and evidence led decisions
• Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability

About You

What We're Looking For

• Experience as a Product Owner or Product Manager within a digital or eCommerce environment
• Strong commercial awareness and confidence working with performance metrics
• Proven ability to interpret behavioural, sales and customer data
• Experience leading or contributing to cross functional product teams
• Ability to influence without authority and drive alignment across stakeholders.
• Confident communicator who can influence and challenge constructively
• Passion for creating exceptional digital retail experiences
• Experience working in Agile environments

Why Join MandM?

• Be part of a genuine product transformation
• Own a critical customer journey with measurable commercial impact
• Work in empowered cross functional squads
• Hybrid working model
• Opportunity to shape how we deliver value to customers at scale

If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you

About Us Our Values

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

• Integrity
• Teamwork
• Accountability
• Entrepreneurial approach