Broker Account Manager

Overview

Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams. Salary: £36,000 + £9,000 OTE.

We're Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow. With more than a decade of expertise, we've built a platform with data and technology that supports fast decisions for SME lending. We pride ourselves on providing meaningful, human support and fast, hassle-free processes to deliver an unbeatable customer experience.

The role

We are looking for a Broker Account Manager to support and drive growth of business lending through introducers (e.g., commercial mortgage/asset Introducers, business consultants, accountants). You will balance managing a healthy and high-performing pipeline of applications while nurturing and growing relationships within our Introducer network.

Responsibilities

• Nurture your pipeline of loan applications via Introducers from SME businesses.
• Manage relationships with Introducers in your portfolio via the telephone (not face to face).
• Demonstrate excellent telephone and email communications and support your introducers on a day-to-day basis to ensure SMEs have quick and efficient access to finance.
• Develop and grow Introducers accounts into key accounts.
• Grow the number of SME loan applications via every individual Introducer in your portfolio.
• Proactively problem solve, identify and mitigate risks, issues or control weaknesses in day-to-day activities.

What we're looking for

• Experience working in a phone-based sales environment.
• Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills.
• Motivation by success in numbers and drive to achieve monthly targets.
• Ability to learn, understand, take on feedback and explain complex concepts and products.

At Funding Circle we are committed to building diverse teams, so please apply even if past experience doesn't align perfectly with the requirements.

Want to learn more?

We have a huge impact on the businesses that borrow through our platform, the communities they serve and the economy. Last year £6.9bn of GDP generated. You can read our Impact Report here:

To see what our customers think, visit our Trustpilot page:

And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle. We expect our teams to be in our London office three times a week, in a newly refurbished hybrid working space with barista-made coffee and subsidised lunches (via JustEat) every day.

We back our Circlers to build their own incredible careers. Our Circler proposition supports employees in and out of work, anchored around four pillars: Health, Wealth, Development & Lifestyle.

Benefits highlights

• Flexibility: A benefit allowance to tailor your benefits.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including fertility health assessments), eyecare vouchers, flu jabs, Wellhub access to wellbeing apps, Employee Assistance Programme and Digital GP for you and children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching, share scheme, mortgage advisor partnership and retailer discounts.
• Development: Dedicated annual Learning & Development allowance and access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work, Season Ticket Loans, and more.

And finally, we have award-winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and fertility treatments.

Ready to make a difference? We'd love to hear from you.