Breast Screening Administration Officer

Breast Screening Administration Officer

Go back King's College Hospital NHS Foundation Trust

The closing date is 07 July 2026

The post holder will be an integral part of the South East London Breast Screening Programme.

The Programme is responsible to the National Breast Screening Programme and is committed to the protocols and national standards therein. It is commissioned to invite well women of breast screening age for mammography screening every 3 years, resident within the Bexley, Bromley, Greenwich, Lewisham, Lambeth and Southwark Integrated Care Board.

The post holder will work as a member of the administrative team for South East London Breast Screening Programme, involved with the invitation and results of all women attending for breast screening. The service invites around 80,000 women per year.

The duties of the post holder are in accordance with the written protocols and procedures of the NHS Breast Screening Programme. This is a site based role and will require regular attendance at our location; remote or hybrid working is not applicable.

Due to the nature of the post, applicants must be female (this provision applies under the Sex Discrimination Act 1975 section 7(2)(b) in relation to GOQ).

Responsibilities

• Initiate and manage multiple systems required to ensure the safe administration of the South East London Breast Screening Service (SELBSS), including the National Breast Screening database (NBSS), BS Select, Q Pulse, Microsoft Word, Excel, Outlook, PowerPoint and PDF files.
• Perform reception duties at the 104 Denmark Hill screening site, checking client details, previous screening images and preparing clients for mammography screening while observing patient privacy in accordance with Trust regulations.
• Take rotational responsibility for the preparation of clinic prep/staff task rotas.
• Book and amend Technical Recall appointments that come through to the office, and book breast screening appointments for special clients.
• Book and rebook screening appointments for ad hoc clients as required.
• Ensure all Paper lite clinic protocols are followed.
• Provide Family History Administration support, including clinic preparation, scanning and filing.
• Redirect any family history, assessment calls or calls intended for the Hub, Family History Coordinator or Breast Care.
• Action incoming post and films from other screening offices, updating the National Breast Screening System (NBSS) and following set protocols to prepare and remit films and paperwork to and from other offices.
• Check packets received from Iron Mountain storage, forward them to the relevant team and request films on an ad hoc basis.
• Prepare paperwork and data sticks of screening clinics to be distributed to mobile units and clinics, and maintain the filing system accurately.
• Accurately enter registration and clinical details of screening clients into NBSS, and extract and upload information and documents to BS Select (National Database).
• Review client forms post screening to verify that all radiographic procedures have been correctly followed, guaranteeing accurate results.
• Check routine recall after assessment packets and compare results findings against the NBSS system, generating routine recall letters to clients and GP reports as required. Inform the Hub once clinics have been finalised and reconciled so that result letters can be released.
• Participate in audits as directed by the Office Manager and Office Manager Assistant, and undertake supervisory responsibilities when required.
• Report and chase any maintenance issues within the department, and book British Sign Language interpreters as requested by the Breast Screening London HUB.
• Assist the BSO Office Manager Assistant to ensure office supplies and equipment are ordered as necessary and invoices are correctly processed in a timely manner.
• Advise any requesting Screening Office of imaging date and accession number to facilitate an IEP request for any images done under the South East London Breast Screening Programme.
• Ensure all Work Instructions are acknowledged on Q Pulse and all paperwork is scanned into the breast screening drive.
• Complete all mandatory training in line with Trust Policy.

About us

The Trust provides a full range of local and specialist services across its five sites. The Trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person centred, digitally enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

Person Specification Essential and desirable

• SE A C grade in English and Maths or equivalent.
• Previous customer service experience. Clerical and reception duties coupled with the ability to liaise effectively with all levels of staff.
• Knowledge of NBSS database.
• Knowledge of EPIC.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

£31,554 to £33,270 a year per annum, including high cost area (Pro rata)

Contract

Permanent

Working pattern

Part time

Reference number

213 Division A