Breakfast Service Assistant (Flexible Contract - 18 Hours per Week)

Overview

Aimbridge Hospitality EMEA is a leading hotel management company and part of the global Aimbridge Hospitality group. We manage a diverse portfolio of hotels across Europe, working with brands such as Hilton, IHG, Accor, and Marriott. Our focus is on connecting great people with great guest experiences, supported by the diversity of our teams, locations, and brands.

Staybridge Suites Birmingham is a 179-suite IHG extended-stay hotel offering fully equipped studios and one-bedroom suites, with complimentary breakfast, and regular social evenings for guests. Facilities include a fitness room, guest laundry, The Pantry shop, business centre, meeting space, and social areas that foster a relaxed, community-focused atmosphere in the heart of Birmingham.

Position Details

• Position: Breakfast Service Assistant
• Contract: Flexible Contract
• Hours: 18 hours per week, with the opportunity to work additional hours when available
• Shifts: 06:00 - 13:00, 06:30 - 13:30, or 07:00 - 14:00, depending on business needs
• Pay: £13.21 per hour
• Location: Staybridge Suites Birmingham

Day in the life

As a Breakfast Service Assistant at Staybridge Suites Birmingham, you will:

• Oversee and maintain the breakfast service area.
• Replenish buffet items to ensure availability and presentation standards.
• Assist guests with enquiries in a friendly and professional manner.
• Carry out pot washing and maintain cleanliness of kitchen equipment.
• Prepare food items for the following day.
• Cook and present breakfast items as required.
• Clean and maintain the kitchen and breakfast service areas to a high standard.
• Receive and properly store deliveries.
• Ensure full compliance with food safety, fire safety, and health and safety legislation at all times.

What We Need from You

• Strong communication skills, with the ability to interact confidently and professionally with guests and colleagues.
• Good organisational skills, with the ability to manage multiple tasks during a busy breakfast service, ensuring the buffet is well stocked, the area is clean, and guest requests are handled efficiently.
• Attention to detail, ensuring food presentation, cleanliness, and hygiene standards are consistently maintained, and all tasks are completed accurately.
• Basic technical awareness, including the ability to follow kitchen procedures, use equipment safely, and adhere to food safety and hygiene regulations.
• Flexibility to work across seven days, including early morning shifts, in line with business needs.
• A proactive and hands-on approach, with a willingness to learn, take initiative, and support the smooth running of the breakfast service.
• A team-first attitude, with the willingness to support colleagues across the kitchen and service areas when needed.
• Confidence to assist guests with enquiries and resolve minor issues promptly to ensure a positive dining experience.

Most importantly, to be successful in this role, you will be passionate about delivering an excellent guest experience, maintaining high standards of cleanliness and food safety, and contributing positively to the team environment.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio-wide, including Aimbridge staff rates, up to 50% discount on food & beverage and spa, and access to IHG staff rates of up to 50% across IHG hotels.
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme.
• Uncapped incentives to reward your contributions, including rewards for guest name mentions in reviews, Employee of the Month recognition.
• Flexible working opportunities.
• Paid breaks.
• Starting salary above national minimum wage.
• Access to hotel gym facilities.