Book Specialist Volunteer: Shop Displays & Customer Help

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people's interests. Our shop is a great place to learn new skills and share existing ones.

We are currently looking for Book Specialist volunteers to help in our shop.

Book Specialist volunteers - typical activities:

• Researching and pricing books
• Attractively displaying books for sale
• Maintaining the book section of the store
• Helping and advising customers
• Undertaking general activities as needed including helping on the till where requested.

No experience is needed. Full training will be provided.

When can I volunteer?

A few hours during the week/weekend - as agreed with the shop manager.

There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.

Diversity

Diversity is something we celebrate. We want you to be able to bring yourauthentic selfto the Red Cross and feel that you belong.

We want to create an inclusive environment and promote and spread the power of kindness.

As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role.

If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives.

We welcome refugees, asylum seekers and others currently in the UK to volunteer with us.

We want volunteering to be accessible to everyone.

Health and Safety Statement

We take an individual approach to ensuring your safety.

We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need.

As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won't be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.

If you have any questions before applying, please contact us at

Volunteer role

Shop Volunteer

Volunteer manager

Volunteer Manager

Where you will be based

Shop

Why we want you

No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.

What you will be doing

• Creating exciting window displays
• Sorting donations for selling in the shop
• Helping customers on the shop floor
• Using the till

The skills you need

• No previous experience is needed
• A warm smile and a friendly outlook
• Complete training (provided) prior to starting

What's in it for you

• Meet new people and be part of a dynamic and inclusive team
• Gain or pass on retail experience
• A great opportunity to use your existing skills or gain new ones
• Reasonable pre agreed travel expenses for the role including for attending training
• An opportunity to be part of the world's largest humanitarian organisation and the knowledge that you are making a positive difference to people's lives