Biotech Customer Experience Specialist

Nuclera Nucleics Ltd in Cambridge is seeking a self-motivated Customer Service Specialist to join their Customer Support team, supporting a global customer base. This role includes providing first-class support for customer queries, collaborating with cross-functional teams, and assisting in improving customer service processes.

The position follows a hybrid model, requiring a minimum of 3 days in the office. Ideal candidates should have experience in customer service, ideally within biotech, and have a strong interest in science.